Creative AI Content Operations Lead – Digital Media Designer

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WONGDOODY

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

B2B • Marketing

WONGDOODY is an agency that prides itself on delivering both incredible creative experiences and credible business results. With a global presence across North America, Europe, India, and Asia Pacific, they specialize in future-proof marketing, experience design, and immersive experiences. Their work is characterized by innovative strategies in brand communication and collaborations with notable clients like the Financial Times and Infosys. The agency aims to build connections in data-driven workplaces and offers insights through webinars and conversations with leaders.

📋 Description

• Act as the primary point of contact for a global FMCG client, managing day-to-day communication, project alignment and stakeholder expectations. • Review incoming creative briefs, assess project feasibility and define scope, timelines and production requirements. • Set up and structure project workflows within collaborative planning environments (e.g. FigJam), ensuring all required assets, information and dependencies are in place before production begins. • Coordinate and oversee end-to-end AI-powered content production across multiple workstreams and markets. • Lead, mentor and provide creative direction to an India-based design and production team, ensuring high-quality output and continuous improvement. • Review, consolidate and communicate client feedback, managing approval cycles and ensuring deliverables meet quality standards. • Create and refine AI-generated assets yourself while also overseeing production performed by the wider team. • Serve as the key interface between clients, creative teams, production specialists and technology stakeholders. • Monitor project progress, provide regular status updates and proactively identify risks, bottlenecks and optimization opportunities. • Collaborate closely with development teams by providing feedback, testing new capabilities and contributing to the ongoing evolution of AI-powered production tools. • Document project learnings, best practices and workflow improvements to support operational excellence and scalability. • Ensure visual consistency, brand compliance and creative quality across all deliverables.

🎯 Requirements

• Several years of experience in digital design, content production, creative operations, project management or related fields. • Strong understanding of AI-powered content creation tools, generative AI workflows and production automation. • Experience managing client relationships and leading stakeholder communications in an international environment. • Proven ability to coordinate complex projects involving multiple teams, deadlines and deliverables. • Experience leading offshore or international production teams, ideally including teams based in India. • Excellent organizational, planning and prioritization skills. • Strong attention to visual quality, image aesthetics and brand consistency. • Ability to provide constructive creative feedback and guide teams toward high-quality outcomes. • Experience working with global consumer brands or FMCG clients is a plus. • Interest in emerging technologies and enthusiasm for helping shape AI-enabled production solutions. • Structured, proactive and solution-oriented working style with a high sense of ownership and accountability. • Excellent written and verbal communication skills in English.

🏖️ Benefits

• Flexible working hours and 100% overtime compensation • Work where it works for you. At home or in the office, or any mix you like • Working for strong brands and clients we believe in • 30 days' vacation per year • Subsidized Urban Sports Club membership • Employee perks & discounts through Corporate Benefits • Nice people in welcoming teams