Admissions Representative

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UAB Medicine

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1945

📚 Education

⚕️ Healthcare Insurance

🤝 Non-profit

Education • Healthcare Insurance • Non-profit

UAB Medicine is an educational institution dedicated to training students for careers in healthcare. The organization places a strong emphasis on providing support to its learners through various roles that assist with admissions, financial advising, learner services, and career services. UAB Medicine operates as a remote-friendly workplace, aiming to create a fulfilling work environment while contributing positively to student success. The organization is committed to fostering a culture of care, inclusivity, and professional growth for its employees, which reflects in its benefits and supportive management.

📋 Description

• Follows admissions criteria for all perspective students in accordance with all school and company policies and procedures, all applicable federal and state regulations, and all accrediting agency standards and requirements. • Contacts potential students utilizing most appropriate method of contact (e.g., phone, email, etc.) to set up information session. • Conducts interviews of prospective students while gauging interest level, area of study, time and availability, etc. • Serve as liaison between prospective student and Admissions on their initial visit to the school • Contact graduates, previously cancelled students, and students scheduled to start in classes to provide program opportunities and assess class readiness. • Use Interaction Client to efficiently respond to student inquiries through inbound and outbound phone calls, emails, and other forms of approved communication. • Evaluates prospective students based on his/her needs, desire, interests, qualifications, motivations, commitments, and determinations in a qualitative manner. • Completes and maintains all required paperwork (e.g., enrollment, transfer requests, etc.) and data entry in an accurate, timely, and compliant manner. • Refers students as appropriate to Student Finance and/or correct department. • Schedules appointments for campus tours. • Follows all training and guidance as provided by the Director of Admissions. • Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures. • Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.

🎯 Requirements

• Minimum of a high school diploma or equivalent. (Required) • Minimum of 2 years of previous experience in education, customer service, sales, or related field. (Required) • Support diverse and inclusive work environment • Upholds all compliance standards by performing job duties while acting in accordance with all school and company policies and procedures, all applicable federal and state regulations and all accrediting agency standards and requirements. • Ability to be customer-centric by ensuring each prospective student has his/her needs met while developing and building collaborative relationships. • Ability to uncover the needs, desires, and strengths of prospective students and help them select a program that best matches those requirements • Manages work time effectively by ensuring all work is completed in a timely and efficient manner. • Presents information in a factual and ethical manner to prospective students and others regarding school's programs, tuition, fee schedules, refund policy, payment plans and other college policies and procedures which impact students. • Strives to be a team player by working effectively in a team environment and within and across Ultimate Medical Academy departments.

🏖️ Benefits

• Medical (including prescription), Dental, Vision (UMA subsidized) • FSA/HSA (Depending on Medical Plan chosen) • Basic Life Insurance (UMA paid) • Additional Voluntary Life Insurance (Team Member paid) • Employee Assistance Program – EAP (UMA paid) • Long Term Disability (UMA paid) • Short Term Disability (Team Member paid) • Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) • Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off • 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age) • Pet Insurance • Identity Theft Protection