Manager, Civic Engagement

🕒 May 22

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WorkMoney

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 B2C

💸 Finance

🌍 Social Impact

B2C • Finance • Social Impact

WorkMoney is a platform dedicated to helping individuals improve their financial situations by providing resources and tips to save and earn money. The company connects its members with opportunities to reduce costs in various areas including food, healthcare, utilities, family care, housing, and more. Through a range of services such as local resource recommendations, cost comparison, and access to government programs, WorkMoney strives to put more money back in the pockets of its members. With a large membership base and extensive resources, it focuses on practical solutions for everyday financial challenges.

📋 Description

• Manage WorkMoney, Inc’s civic engagement multi-channel programs, including phones and other outreach channels • Support the translation of campaign priorities into clear, executable plans, ensuring outreach is organized, accurate, and delivered on time • Build, deploy, manage, and optimize outreach campaigns primarily through direct phone outreach, maintaining quality, consistency, and alignment with campaign objectives • Support vendor-led program execution by coordinating inputs, tracking deliverables, and maintaining visibility into timelines and progress • Adjust execution plans and outreach schedules in response to shifting campaign priorities, ensuring programs remain on track to meet timelines and performance goals • Support audience targeting and list execution, ensuring outreach is delivered appropriately to audiences • Monitor performance against defined goals, identifying gaps or risks and identify opportunities for improvement • Prepare and present regular reporting on campaign performance, including progress, challenges, and outcomes • Ensure quality control across outreach programs, including accuracy, targeting integrity, and execution standards • Coordinate with cross-functional partners (e.g., data, creative, operations) to ensure campaigns are executed effectively and dependencies are managed • Maintain workflows, trackers, and documentation to support consistent and scalable execution • Proactively communicate updates, risks, and needs, ensuring alignment and continuity across workstreams • Support the preparation and distribution of program materials, including scripts, guidance, and updates for outreach execution

🎯 Requirements

• At least two cycles of experience managing high-volume outreach, engagement, advocacy or political campaign-based programs, including direct experience with phone and/or SMS programs • Demonstrated experience managing multi-channel outreach programs, including coordination, deployment, and performance tracking • Hands-on experience with outreach platforms such as CallHub, Strive, GetThru, Hustle, NGP VAN, or similar tools • Proven ability to manage multiple workstreams simultaneously, while maintaining strong attention to detail and execution quality • Experience coordinating across teams to deliver timely results and meet shared objectives • Ability to monitor performance against defined targets, identify gaps or risks, and recommend opportunities for improvement • Strong organizational and communication skills, with the ability to clearly convey updates, issues, and next steps • Ability to work a flexible schedule, including evenings and weekends, based on program needs • Spanish language proficiency, including experience supporting bilingual outreach • Experience working in or supporting outreach efforts in working-class communities • Experience building targeted outreach lists using NGP VAN or similar CRM tools

🏖️ Benefits

• We fully cover the premiums for medical, dental, and vision insurance • Our retirement plan includes up to a 6% employer match • We contribute toward your student debt repayment • Generous paid time off options • Stipends for remote work expenses and cell/internet data usage