Travel Sales Agent

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🔥 10 minutes ago

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Logo of World Travel Holdings

World Travel Holdings

1001 - 5000 employees

Founded 2005

🤝 B2B

👥 B2C

B2B • B2C • Travel

World Travel Holdings is a leading travel company that specializes in providing a wide range of vacation experiences, including cruises, resort vacations, and car rentals. The company offers opportunities for individuals to start a travel franchise and work from home, capitalizing on the growing demand for travel services. With a strong portfolio of partnerships with top leisure travel providers, World Travel Holdings is recognized for its commitment to creating memorable travel experiences for its customers.

📋 Description

• Serve as a trusted travel advisor by delivering expert recommendations tailored to customer needs. • Build new customer relationships by handling 1–2 inbound calls per hour. • Accurately process new vacation reservations and make requested changes to existing reservations in a timely manner. • Adhere to our Customer Connection methodology to ensure customers receive a remarkable experience. • Manage assigned leads by completing multiple follow-up touchpoints and updating CRM records. • Proactively engage prospective customers through targeted outreach campaigns. • Navigate through multiple browsers and systems, chat via instant messaging, and respond to emails all while maintaining an engaged conversation with our customer. • Consistently meet or exceed sales goals by applying team lead feedback, executing sales strategies, and prioritizing calls effectively. • Remain accessible and responsive via phone, email, and chat during scheduled work hours. • Engage in team meetings and training to build knowledge and stay informed of company initiatives.

🎯 Requirements

• Minimum of 1 year in a sales role with demonstrated success in building and maintaining client relationships • Strong typing skills and proficient with internet navigation, chat, email, and Microsoft Office • Ability to communicate through all mediums (verbal, listening, written) and confidence to make outbound, follow-up calls to customers • Open to receive coaching feedback through regular meetings and apply learnings • Able to concentrate and sit or stand at a desk while viewing a computer screen repetitively and answering the phone for each scheduled shift. • Self-motivated and adaptable to succeed in a structured virtual call center with reliable internet (at least 5.0 Mbps upload / 10 Mbps download) • Must have a private, distraction-free workspace where you can focus.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Company-paid life and disability insurance • 401(k) with discretionary company match • Paid time off and holidays • Travel discounts and employee perks • Professional development and learning opportunities

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