Case Manager

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🕒 November 5, 2025

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WOW Remote Teams

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🤝 B2B

🛍️ eCommerce

🎯 Recruiter

B2B • eCommerce • Recruitment

WOW Remote Teams is a company that connects businesses with top-tier virtual professionals from Latin America, including virtual assistants, digital marketers, software developers, graphic designers, and more. Their services aim to help organizations save on salary expenses while providing quality talent that is bilingual and pre-vetted. With a focus on rapid hiring processes, clients can receive candidate matches within just three days, making WOW Remote Teams a cost-effective solution for scaling teams efficiently.

📋 Description

• Manage pre-litigation case files for personal injury and workers’ compensation claims. • Ensure all case records are complete and up to date, including medical records, police reports, and supporting documentation. • Conduct regular client follow-ups to gather additional information, provide updates, and maintain strong client relationships. • Communicate effectively with insurance adjusters, healthcare providers, and other parties involved in each case. • Organize and track case milestones using Clio or similar case management software. • Prepare, review, and maintain correspondence and legal documents. • Support attorneys with case preparation, summaries, and client intake processes. • Maintain confidentiality and accuracy across all client communications and records. • Perform administrative tasks as needed to ensure smooth case progress and timely completion.

🎯 Requirements

• Proven experience in case management within a personal injury or workers’ compensation law firm. • Strong organizational and time management skills with the ability to manage multiple cases at once. • Proficiency in Clio and Microsoft Office Suite (Word, Excel, Outlook). • Excellent written and verbal communication skills in English. • Attention to detail and commitment to maintaining accurate case documentation. • Ability to communicate professionally with clients, medical offices, and external stakeholders. • 2+ years of experience in pre-litigation personal injury or workers’ compensation case management. • Familiarity with medical records, police reports, and insurance correspondence. • Strong follow-up skills and ability to meet deadlines. • High level of professionalism, empathy, and discretion when dealing with sensitive client matters. • Bachelor’s degree or equivalent professional experience preferred.

🏖️ Benefits

• Full-time, 100% remote position • Opportunity to work directly with a reputable U.S. law firm focused on client advocacy. • Long-term, stable role with professional growth potential. • Supportive and collaborative environment.