Sales Strategy – Operations Analyst

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🔥 0 minutes ago

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Sales Operations

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Logo of Wrike

Wrike

1001 - 5000 employees

Founded 2006

☁️ SaaS

⚡ Productivity

🏢 Enterprise

💰 $15M Series B on 2015-05

SaaS • Productivity • Enterprise

Wrike is a leading work management platform that streamlines workflows and enhances collaboration for businesses worldwide. Recognized as a Leader in the 2024 Gartner Magic Quadrant for Collaborative Work Management, Wrike offers solutions for diverse teams such as marketing, creative, product, client services, IT, operations, HR, legal, finance, and more. The platform provides a range of features including AI-powered automation, analytics, Gantt charts, Kanban boards, and customizable dashboards to maximize productivity and efficiency. Trusted by over 20,000 organizations globally, Wrike helps teams align strategy with execution, improve visibility, and manage resources efficiently. It supports integration with over 400 popular apps and ensures robust security, making it an ideal choice for enterprise-level implementation as well as for smaller teams looking to enhance their project and workflow management capabilities.

📋 Description

• Develop, maintain, and improve recurring dashboards, reports, and KPI views used by sales leadership to monitor pipeline, bookings, activity, and performance trends. • Support weekly, monthly, and quarterly business cadences through reporting preparation, data validation, and insight generation for leadership reviews. • Assist with sales forecasting, pipeline analysis, and performance tracking to improve visibility into risks, opportunities, and business outcomes. • Maintain CRM data quality by identifying inconsistencies, supporting clean-up activities, and helping improve reporting logic, field usage, and data governance practices. • Partner with Sales, Finance, Marketing, Customer Success, and Business Systems teams to address operational questions and support cross-functional initiatives. • Contribute to territory planning, account analysis, sales productivity tracking, and ad hoc analytical requests as assigned by management. • Document workflows, reporting definitions, and operational processes to support consistency, scalability, and continuous improvement.

🎯 Requirements

• 2–3 years of professional experience in Sales Operations, Revenue Operations, Strategy & Operations, Business Operations, or a related analytical role, preferably within a SaaS or technology company. • Bachelor’s degree in Business, Finance, Economics, Analytics, Mathematics, or a related field, or equivalent practical experience. • Proficiency in spreadsheet-based analysis and experience creating business reports, dashboards, and data summaries for operational or commercial teams. • Working knowledge of CRM systems, preferably Salesforce, including reporting structures, opportunity data, and data integrity requirements. • Strong analytical and problem-solving skills, with the ability to interpret data and translate findings into clear business insights. • High attention to detail, strong organizational discipline, and the ability to manage multiple priorities with accuracy and consistency. • Effective written and verbal communication skills, including the ability to present findings clearly to cross-functional stakeholders. • Demonstrated willingness to learn new tools, processes, and business concepts, with a growth-oriented mindset.

🏖️ Benefits

• 18 Company Holidays + Paid Vacation • Parental Leave: 18 Weeks Maternity / 4 Week Paternity • 2 Volunteer Days • Medical, Dental & Vision Insurance (Employees + Dependents) • Employee Assistance Program (EAP) • Life Insurance Plan

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