Benefit Customer Service Representative – Seasonal

🕒 July 10

🇧🇴 Bolivia – Remote

💵 $18 - $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

WTW

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

🛡️ Insurance

💼 Consulting

Finance • Insurance • Consulting

WTW is a global powerhouse in financial services, specializing in risk management, insurance, and reinsurance. Leveraging data-driven and insight-led solutions, the company offers consulting in financial services, human resources, and employee benefits, along with pensions administration and HR software. With a presence in 140 countries, WTW is committed to enhancing organizational resilience and maximizing performance for its clients.

📋 Description

• Help client plan participants with enrollment process and updates to health care and/or pension plans • Provide customer service in a work from home environment • Quickly build rapport and respond to plan participants in a compassionate manner • Safeguard confidential information in accordance with HIPAA and Data Privacy laws • Translate health and welfare and pension terms into simple explanations for customers • Maintain and document complete and accurate call and case notes

🎯 Requirements

• High School degree required • Experience working in a customer service-related field • Excellent ability to communicate effectively using the English language in a customer service setting • Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem-solving skills • Experience using Microsoft Office • Ability to type 30 words a minute • Experience working in a call center environment • Working knowledge of health and welfare and/or defined benefit pension plans is a plus • Associate or Bachelor’s degree nice to have. • Ability to read, write and speak Spanish is also a plus.

🏖️ Benefits

• WTW 401(k) Savings Plan • Employee Assistance Program (EAP) • Commuter Accounts program