
501 - 1000 employees
📚 Education
🏢 Enterprise
☁️ SaaS
Education • Enterprise • SaaS
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
🕒 May 15
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501 - 1000 employees
📚 Education
🏢 Enterprise
☁️ SaaS
Education • Enterprise • SaaS
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
• Partner with University stakeholders to understand key use-cases and requirements • Perform complex research, analyze technology, consult vendors, and apply best practices • Evaluate potential risks to the service and applications • Advise end users on application best practices and functionality on complex applications • Respond to and resolve complex incidents/requests submitted by customers • Create and maintain documentation related to services • Plan, review, coordinate, and socialize impact of vendor managed application upgrades • Engage regularly with vendors to understand application product release roadmaps • Validate, test, and implement solutions • Develop complex test plans as needed
• Bachelor’s degree or combination of education and/or experience may substitute for minimum education • Relevant Experience (3 Years) • Skills: Not Applicable • Driver's license is not required for this position • Business Solutions • Change Management • Contract Negotiations • Corporate Strategies • Critical Thinking • Customer Feedback Management • Data Flows • Debugging • Detail-Oriented • Digital Transformation • Editing Text • Educational Technology • Emergency Dispatch • Fundraising Management • IT Best Practices • Learning New Technologies • Learning Quickly
• Up to 22 days of vacation • 10 recognized holidays • Sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution (403(b)) Retirement Savings Plan • Wellness challenges • Annual health screenings • Mental health resources • Mindfulness programs and courses • Employee assistance program (EAP) • Financial resources • Access to dietitians • 4 weeks of caregiver leave to bond with your new child • Family care resources for continued childcare needs • Coverage of the cost of tuition for you and your family
Apply Now🕒 May 15
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💰 $75M Series C on 2019-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
🖥️ Administration