Insurance Billing/Collection Assistant III – Surgery

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Logo of WashU IT

WashU IT

501 - 1000 employees

📚 Education

🏢 Enterprise

☁️ SaaS

Education • Enterprise • SaaS

WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.

📋 Description

• Performs advanced follow-up on insurance billing and collection activities • Makes collection calls and verifies the accuracy and completeness of insurance records and claims • Contacts insurance companies and/or collection agencies to expedite payments • Reviews patient accounts for accuracy • Utilizes Epic and payer websites for claim submission and status inquiries • Supports customer service unit in billing and collection questions • Assists with training new staff • May act as Team Lead and assist with special projects

🎯 Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience • 3 years of work experience in Billing or Insurance • Skills in Claims Resolution, Collections Strategies, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, HIPAA, ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications

🏖️ Benefits

• Up to 22 days of vacation • 10 recognized holidays • Sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution (403(b)) Retirement Savings Plan starting at 7% • Wellness challenges • Annual health screenings • Mental health resources • Mindfulness programs and courses • Employee assistance program (EAP) • Financial resources • Access to dietitians • 4 weeks of caregiver leave to bond with your new child • Family care resources for childcare needs • Coverage of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years

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