Account Manager – German Market

Job not on LinkedIn

🔥 42 minutes ago

🇩🇪 Germany – Remote

💵 €30k - €40k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 199 days.

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Xceed

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2001

💼 Consulting

🤝 B2B

🏢 Enterprise

Consulting • B2B • Enterprise

Xceed is an Egypt-based business process outsourcing (BPO) and customer experience (CX) provider that serves large corporations and government entities with multi-lingual contact center, digital CX, shared services, and infrastructure hosting solutions. A subsidiary of Telecom Egypt founded in 2001, Xceed offers end-to-end customer management, tailored BPO services, training through Xceed Academy, and remote/multi-channel contact center operations to improve client satisfaction and long-term profitability.

📋 Description

• Own a portfolio of clubs, festivals, promoters and venue groups • Retain partners and identify and address churn risks • Run renewals without relying on last-minute discounts • Grow partner usage across table bookings, add-ons, marketing tools and data • Track GMV, trends and account health, and create data-backed partner plans • Visit partners and attend their events • Represent partner needs internally and collaborate with Ops, Product and Support • Introduce new venues and promoters to Partnership Managers • Flag strategic opportunities • Maintain accurate CRM records • Meet retention, GMV growth, upsell, product adoption and renewal targets

🎯 Requirements

• A proven track record in account management, customer success or sales, ideally at a B2B platform that sells to venues or organisers • Or industry experience at a festival, a promoter or a booking agency, where you managed partners and grew them • A relationship person with a commercial brain: you look after clients, and you close upsells • Comfort with data, dashboards, Excel or Sheets and a CRM • Knowledge of the local nightlife scene, or a fast learning curve to get there • Fluency in German and English • Calm under pressure • Based in Germany • Humility and a good sense of humour • Willingness to visit partners and attend their events

🏖️ Benefits

• An generous monthly bonus, on top of a competitive fixed base salary • Unlimited paid time off • Flexible hours and unlimited remote work • Workation: work from anywhere, as long as it fits your team’s rhythm • Team-building activities and meet-and-greet events • Go Out: free passes to our partners’ events

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