Xero
1001 - 5000 employees
Founded 2006
☁️ SaaS
🤝 B2B
💰 $925M Post-IPO Debt - Xero on 2024-06
SaaS • B2B
Xero is a cloud-based accounting software company that provides bookkeeping, invoicing, payroll, bank reconciliation, VAT/MTD compliance, and financial analytics for small businesses, accountants, and bookkeepers. It offers an app marketplace for integrations, online invoice payments, partner programs for accountants and bookkeepers, and AI-powered automation (JAX) to streamline routine financial tasks.
Head of Sales Operations – Americas
Job not on LinkedIn
🕒 May 20
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Xero
1001 - 5000 employees
Founded 2006
☁️ SaaS
🤝 B2B
💰 $925M Post-IPO Debt - Xero on 2024-06
SaaS • B2B
Xero is a cloud-based accounting software company that provides bookkeeping, invoicing, payroll, bank reconciliation, VAT/MTD compliance, and financial analytics for small businesses, accountants, and bookkeepers. It offers an app marketplace for integrations, online invoice payments, partner programs for accountants and bookkeepers, and AI-powered automation (JAX) to streamline routine financial tasks.
📋 Description
• You are the engine driving the go-to-market machine for the US and Canada markets. • Provide the executive presence and analytical backbone needed to challenge the status quo and influence seller behaviour through data. • You enable leadership to see around corners and make high-quality decisions that drive revenue. • Build and mentor a high-performing Sales Operations team, fostering a culture of accountability and continuous improvement. • Establish a rigorous regional Rhythm of the Business (RoB), including weekly and monthly business reviews that drive accountability and performance visibility. • Design and optimise the regional coverage model and territory strategy across the US and Canada. • Own Salesforce as the single source of truth, driving data integrity, hygiene, and consistent reporting across all regional functions. • Champion sales innovation by trialling and scaling AI agents, automation tools, and advanced analytics to increase field productivity.
🎯 Requirements
• 10+ years of leadership experience in Sales Operations, Revenue Operations, or Sales Leadership within a high-growth SaaS environment. • Deep understanding of SaaS revenue models (LTV, CAC, churn) and the ability to connect operational metrics to financial outcomes. • Proven ability to act as a voice of truth, delivering objective, data-backed insights to senior leaders, including the Managing Director and Americas Sales Leadership, and influencing decision-making. • Expert-level ownership of CRM and BI ecosystems, including Salesforce as the single source of truth, alongside tools such as Tableau, Snowflake, and DBT. • Advanced experience in forecasting, performance analytics, and data modeling, with a strong grasp of data science concepts. • Proven track record managing complex go-to-market architectures and leading business model transformations, including shifts to multi-product sales motions. • Experience designing and operating incentive programs (targets, SPIFs, rebates) to drive measurable changes in seller behaviour and performance. • Demonstrated ability to build trust with senior executives and develop high-performing, scalable teams.
🏖️ Benefits
• Flexible work arrangements • Professional development
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