OpenStack Infrastructure Engineer

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xneelo (Pty) Ltd

201 - 500 employees

Founded 2003

☁️ SaaS

SaaS • Cloud Computing • Web Hosting

xneelo (Pty) Ltd is a company that specializes in web hosting services. They offer a variety of hosting solutions such as shared web hosting, dedicated managed servers, self-managed servers, and colocation services suitable for businesses of all sizes. Additionally, xneelo provides cloud services and helps clients manage their own virtualized environments. Beyond hosting, they also offer domain registration and transfer services, making it easier for users to establish and maintain an online presence. With a focus on reliability and security, xneelo boasts a trusted service backed by 24/7 customer support, solid infrastructure, and top-notch uptime guarantees. Their services are tailored to cater to both small businesses and large agencies, providing scalable solutions to meet different needs in the digital landscape.

📋 Description

• Help build, manage, and scale Openstack compute and storage infrastructure. • Work remotely with team members in various time zones. • Contribute to the Openstack team by leveraging strong knowledge of infrastructure systems and experience with troubleshooting.

🎯 Requirements

• Experience operating open-source infrastructure systems. • Extensive experience will be expected at senior level. • OpenStack implementation, operations or troubleshooting experience. • Experience with Ceph or similar distributed storage systems, including capacity, replication, failure domains, recovery, latency and performance. • Strong Linux systems administration and troubleshooting skills. • Practical knowledge of data-centre-grade hardware, including enterprise servers, CPUs, memory, storage media, NICs, firmware and out-of-band management. • An understanding of how hardware design, power, cooling, rack layout and component failure affect platform reliability and performance. • Strong networking fundamentals, with experience in OVN, OVS, BGP underlays, LACP, Juniper, IPv4, IPv6 and physical or virtual cloud networks being advantageous. • The ability to troubleshoot across compute, storage, physical and virtual networking, databases, message queues, containers, hypervisors and guest workloads. • Experience with virtualisation and cloud infrastructure at scale. • A security-minded approach to architecture, automation, access control and operational workflows. • An SRE mindset focused on reducing failure probability, recovery time, operational risk and data-loss exposure. • Experience with Infrastructure as Code, configuration management and automation practices. • A preference for repeatable, version-controlled automation over undocumented manual work. • Discipline when planning and executing upgrades, migrations and high-impact infrastructure changes. • Strong end-to-end ownership, from physical infrastructure and network fabric through OpenStack services to customer workloads. • The ability to reason about capacity and performance across CPU, memory, storage, IOPS, latency, throughput, packet rates and control-plane scale. • The ability to use AI-assisted tools productively while understanding their limitations. • Clear technical documentation skills, including architecture decisions, runbooks, change plans, incident findings and recovery procedures. • The ability to contribute constructively to technical reviews, challenge unsafe assumptions and respond well to detailed feedback. • The ability to work effectively in a distributed, largely asynchronous team. • A willingness to participate in an on-call rotation managed through Rootly and respond to occasional out-of-hours incidents, maintenance or operational requests when required. • Gets the difference between “done” and “97% done” and the potentially significant costs of the latter.

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