Business Development Representative

🔥 0 minutes ago

🌐 Kazakhstan, Bulgaria, +2 more countries – Remote

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⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

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Logo of Xometry Europe

Xometry Europe

501 - 1000 employees

Founded 2013

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Xometry Europe is a leading provider of on-demand custom manufacturing services, offering rapid manufacturing options including 3D printing, CNC machining, and sheet metal fabrication with delivery times as fast as 3 days. They provide a wide range of manufacturing services such as injection moulding, die casting, and vacuum casting, catering to industries including aerospace, automotive, consumer products, electronics, and more. Xometry Europe boasts a vast network of suppliers across Europe and worldwide, ensuring robust manufacturing capacity and quality assurance, backed by ISO 9001:2015 certification. Their advanced instant quoting engine allows customers to receive quotes quickly and securely, making the production process seamless for engineering and manufacturing needs.

📋 Description

• Develop and expand the customer base through proactive outbound sales activities and inbound lead management • Identify and unlock new business opportunities across acquired and assigned customer accounts • Build and maintain a healthy sales pipeline • Achieve individual sales targets, sales plans, and performance KPIs • Build long-term relationships with small and medium-sized businesses • Represent Xometry professionally in customer interactions • Communicate with customers through calls, emails, online meetings, and messaging platforms • Ensure high customer satisfaction through responsive support • Identify upselling and account development opportunities • Handle incoming customer requests • Support account usage, request submissions, and order placement • Guide customers through Xometry’s platform, products, and services • Follow up on opportunities throughout the sales process • Maintain accurate customer and sales data in Salesforce • Document customer interactions, opportunities, and follow-up activities • Monitor customer payments and follow up when necessary • Collaborate with internal teams to resolve issues and ensure a smooth customer experience

🎯 Requirements

• Initial professional experience in sales, business development, customer success, or account management • Strong interpersonal and communication skills • Commercial mindset and motivation to achieve sales goals and KPIs • Fluent English for daily customer communication and international collaboration • Ability to negotiate and communicate professionally across countries and cultures • Technical mindset and ability to understand product and manufacturing specifics • High responsibility, flexibility, determination, and personal ownership • Strong social intelligence, empathy, and customer-oriented communication style • Experience with CRM systems, preferably Salesforce, would be an advantage • International experience would be an advantage • Current residence in Bulgaria, Georgia, Serbia, or Kazakhstan • Remote within the listed hiring countries

🏖️ Benefits

• A fixed salary combined with an uncapped commission structure • The opportunity to work fully remotely • Corporate laptop • Corporate IP telephony and tools and systems needed for effective remote work • Collaboration with colleagues and customers from different countries and industries in an English-speaking global team • Autonomy to develop customer relationships, manage sales opportunities, and contribute to international growth • Opportunities to develop sales expertise and grow professionally • Comprehensive onboarding program • Free corporate English and German language courses • Access to professional development and knowledge-sharing activities • Collaborative, trust-based environment • Regular well-being initiatives • Opportunities to participate in global charity projects • Team meetings and company events organized from time to time

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