XpertGroup
B2B • Artificial Intelligence • Enterprise
XpertGroup is a Colombia- and Mexico-based technology consulting firm that helps clients accelerate digital transformation through cloud architecture, DevSecOps, data analytics, staff augmentation, software development, and AI (including generative AI). The company designs and implements secure, scalable, cloud-native solution architectures, supports cloud migration and governance, automates software delivery and security practices, and builds analytics and AI solutions to improve business decision-making. XpertGroup is an Azure and AWS partner and holds ISO/IEC 27001 certification.
Ingeniero SysOps, New Relic
October 28
🗣️🇪🇸 Spanish Required
XpertGroup
B2B • Artificial Intelligence • Enterprise
XpertGroup is a Colombia- and Mexico-based technology consulting firm that helps clients accelerate digital transformation through cloud architecture, DevSecOps, data analytics, staff augmentation, software development, and AI (including generative AI). The company designs and implements secure, scalable, cloud-native solution architectures, supports cloud migration and governance, automates software delivery and security practices, and builds analytics and AI solutions to improve business decision-making. XpertGroup is an Azure and AWS partner and holds ISO/IEC 27001 certification.
📋 Description
• Implementar y configurar agentes de New Relic (APM, Infrastructure, Logs, Browser, Synthetics, etc.). • Crear y personalizar dashboards de monitoreo para aplicaciones, infraestructura y procesos de negocio. • Definir y configurar alertas, KPIs y SLAs relacionados con desempeño, disponibilidad y errores. • Integrar New Relic con otras herramientas de monitoreo o plataformas de nube (AWS, Azure, GCP). • Automatizar procesos de instalación y configuración de agentes mediante scripting (Bash, PowerShell, Python). • Colaborar con equipos de red, seguridad, bases de datos y desarrollo para integrar la telemetría. • Documentar buenas prácticas de observabilidad y brindar soporte técnico especializado.
🎯 Requirements
• Experiencia comprobable en New Relic (mínimo 4 años). • Conocimiento profundo de APM, RUM, tracing distribuido, logs centralizados, métricas, KPIs y alertas. • Administración de servidores Linux y Windows. • Experiencia en redes y protocolos (DNS, HTTP, TCP/IP) y colaboración con equipos de infraestructura. • Automatización con Bash, PowerShell o Python. • Experiencia en configuración de dashboards personalizados y consultas NRQL. • Experiencia en otras herramientas de observabilidad (Datadog, Grafana, Prometheus, Splunk, Dynatrace). • Conocimientos de CI/CD, contenedores (Docker, Kubernetes) y monitoreo de microservicios. • Experiencia con infraestructura en la nube (AWS, Azure o GCP). • Certificaciones de New Relic, AWS SysOps Administrator, Azure Administrator, o similares. • Habilidades de documentación técnica en inglés.
🏖️ Benefits
• Modalidad: Remoto
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