Distribution Sales Operations Specialist

🕒 April 23

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XP Power

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

🔧 Hardware

⚡ Energy

Hardware • Healthcare • Energy

XP Power is a leading provider of power solutions, specializing in AC-DC power supplies, DC-DC converters, high voltage power supplies, and RF power systems. The company serves various sectors, including the semiconductor manufacturing, industrial technology, and healthcare industries. XP Power is known for its high-performance, reliable, and efficient power solutions, designed for easy integration into demanding applications. They offer a wide range of products, such as low and high voltage power supplies, custom power solutions, and EMI filters, with global design and manufacturing capabilities in Asia, Europe, and North America.

📋 Description

• Provide day-to-day sales and customer service support for distribution accounts, serving as a backup resource for distribution-related inquiries. • Partner closely with Sales and Customer Support teams to resolve order, availability, and delivery-related issues. • Log, manage, and track distributor and customer complaints in Salesforce, including documentation, corrective action (CAPA) coordination, and follow-up. • Expedite product availability by coordinating with XP Power buyers and factory planners to address constraints and prioritize distributor needs. • Support Inside Sales activities as needed, including order status updates and issue escalation. • Facilitate North America Salesforce lead management, including lead assignment, coordination, and routing of Rest of World (ROW) leads. • Generate, maintain, and distribute weekly and monthly distribution, backlog, and sales reports using SAP S/4 and Salesforce. • Perform data analysis and reporting using Microsoft Excel, including pivot tables, XLOOKUP, and data reconciliation between systems. • Identify trends, gaps, and inconsistencies in sales and backlog data and communicate findings to Sales and Operations leadership. • Manage and maintain distributor website content to ensure accuracy of product data, images, lead times, pricing, and availability. • Coordinate updates with internal stakeholders to ensure distributors have current and compliant product information. • Support distributor enablement by improving data quality and visibility across systems and channels.

🎯 Requirements

• Experience in sales operations, distribution support, or commercial operations, preferably in a manufacturing or B2B environment. • Working knowledge of Salesforce CRM and ERP systems (SAP S/4 preferred). • Strong Microsoft Excel skills, including pivot tables and lookup functions. • Highly organized, detail-oriented, and comfortable working cross-functionally. • Strong communication skills with the ability to manage multiple priorities. • Experience with SAP S/4 preferred. • Comfortable supporting remote and international teams across time zones.

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements