Instructional Designer

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XTEL

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

XTEL is a leading global SaaS enterprise software provider specializing in AI-first revenue management solutions for consumer packaged goods (FMCG/CPG) companies. The company offers a cloud-native platform covering augmented AI data management, trade promotion management, advanced analytics, assortment, and retail execution, serving 400+ global brands and managing over €100 billion in annual trade spend. Founded in 2015 and backed by Bain Capital, XTEL focuses on AI-enabled automation and enterprise-scale deployments, partnering with Microsoft/Copilot to accelerate product innovation and global expansion.

📋 Description

• Collaborate with Engineering, Architecture, Partner Services, and Support to identify technical skill requirements for successful deployments • Build structured learning paths for solution architects, integration engineers, technical consultants, and admins • Design and maintain content on topics such as architecture, integrations, APIs, data models, environments, configuration, and security • Develop hands-on labs, implementation playbooks, and troubleshooting guides that mirror real deployment scenarios • Partner with LMS Platform Lead to segment and secure technical content for the right audiences (internal vs partner vs customer IT) • Keep technical curriculum fully aligned with release notes, new integrations, and infrastructure changes • Support technical certifications for partners and internal teams

🎯 Requirements

• 4–8+ years in technical enablement, developer education, or solutions / Partner Service enablement • Strong technical literacy in SaaS architectures, integrations, APIs, data pipelines, ideally within enterprise ecosystems • Demonstrated ability to explain complex technical concepts to mixed-skill audiences

🏖️ Benefits

• Flexible working hours • Competitive Salary Package and Bonus scheme • A challenging role in a fast-growing AI-driven company • A diverse and international team with strong ownership and a can-do mentality • Opportunities to contribute meaningfully to the organization’s growth and development