Senior IT Systems Administrator

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XTEL

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

SaaS • Artificial Intelligence • B2B

XTEL is a leading global SaaS enterprise software provider specializing in AI-first revenue management solutions for consumer packaged goods (FMCG/CPG) companies. The company offers a cloud-native platform covering augmented AI data management, trade promotion management, advanced analytics, assortment, and retail execution, serving 400+ global brands and managing over €100 billion in annual trade spend. Founded in 2015 and backed by Bain Capital, XTEL focuses on AI-enabled automation and enterprise-scale deployments, partnering with Microsoft/Copilot to accelerate product innovation and global expansion.

📋 Description

• Manage and continuously improve core Microsoft cloud services, including Microsoft 365, Entra ID, Exchange Online, SharePoint, Teams, OneDrive, and related security capabilities • Oversee identity and access administration, including user lifecycle processes, dynamic groups, RBAC, conditional access, MFA, privileged access workflows, and device compliance policies • Support and improve endpoint management across Windows and macOS devices through Intune • Maintain and enhance Azure networking and VPN connectivity to support secure access across office and remote environments • Contribute to the administration and continuous improvement of security and compliance tooling, including Defender, Purview, Sentinel, and related monitoring workflows • Handle L2 and L3 escalated tickets across IT and closely related business support areas • Act as a primary or backup point of support during incident response activities • Support audit and compliance activities • Create and maintain runbooks, technical documentation, and repeatable operational processes • Identify and implement automation opportunities using tools such as PowerShell, Microsoft Graph, Logic Apps • Provide technical coverage for the Leuven office while also supporting employees across other locations

🎯 Requirements

• Strong hands-on experience managing Microsoft cloud environments, including Microsoft 365, Entra ID, and endpoint management • Understanding of identity and access management, including conditional access, MFA, role-based permissions, and lifecycle administration • Experience supporting Windows and macOS devices in a business environment using modern device management tools • Good knowledge of Azure networking, VPN connectivity, and secure access principles • Comfortable troubleshooting complex IT issues and working with both technical and non-technical stakeholders • Desire to improve operational processes through scripting, automation, or workflow optimization • Advanced level of spoken and written English • Nice to have: Experience with Microsoft security and compliance tools such as Defender, Purview, or Sentinel; Familiarity with Azure DevOps administration; Exposure to compliance frameworks such as ISO 27001 or SOC 2; Microsoft certifications or similar relevant technical certifications

🏖️ Benefits

• Remote working set-up • Competitive Salary Package and Bonus scheme • A challenging role in a fast-growing AI-driven company • A diverse and international team with strong ownership and a can-do mentality • Opportunities to contribute meaningfully to the organization’s growth and development