Business Development Product Specialist

🕒 March 13

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $80k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

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Yanmar Compact Equipment North America

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201 - 500 employees

For nearly 50 years, our compact construction equipment has been tested and trusted in the toughest working conditions you can find.

📋 Description

• Serve as the primary resource for product knowledge, delivering training sessions to sales teams and dealer networks • Conduct in-person and virtual product demonstrations to showcase features, benefits, and competitive advantages • Assist technical services and support in delivering high quality technical assistance to dealers • Partner with our dealers to drive customer engagement and strengthen market presence within the assigned territory • Support dealers in developing strategies to increase market share and improve customer experience • Collaborate with the sales organization to identify opportunities, provide technical insights, and assist in the sales process • Act as a liaison between product development, quality assurance, and sales teams to ensure alignment of product capabilities with customer needs • Participate in field visits, trade shows, and promotional events to represent the brand and support commercial execution • Gather market feedback and communicate insights to internal teams for continuous improvement • Assist and support internal and external customers with technical troubleshooting and diagnostics • Support YCENA’s go-to-market strategies and encourage dealer participation in all initiatives • Maintain regular communication with the Business Development Director and Business Development Manager regarding territory performance, dealer activities, and customer trends • Regularly report insight on training effectiveness, product adoption, and competitive positioning • Collaborate with all necessary departments regarding current dealer needs.

🎯 Requirements

• Technical or engineering degree in a mechanical, hydraulic, electrical or motive power field • Five (5+) years of service experience in the construction equipment or off-road equipment industry • Three (3+) years of technical experience supporting dealers, customers, and end users • Strong diagnostic background in and extensive familiarity with diesel engines, hydraulic and electrical systems, CANbus, and telematics • Experience working with small, medium, and large dealer networks, supporting dealer service operations and field technicians • Demonstrated technical field experience • Self-motivated and good with time management • Presentations skills – create and present territory analysis to management leadership, dealers, and customers • Communication – excellent verbal, written and e-communication skills • Strong organizational skills • Initiative – Start and maintain projects with little supervision • Proficient with Microsoft Office Suite including Outlook, Excel, PowerPoint, Word as well as familiarity in use of a CRM • Problem-solving and collaboration • Strong proficiency in the use of service tools, diagnostic software, and technical and troubleshooting practices including root cause analysis • Proficient in reading and interpreting technical writings including service manuals, product improvement letters, and schematics and diagnostic procedures.

🏖️ Benefits

• Medical • Dental • Vision • Basic Life & AD&D • Voluntary Term Life • Short & Long Term Disability • EAP • HSA • Medical & Dependent Care FSA • Accident Insurance • Critical Illness • Hospital Indemnity • Paid Time Off • Paid Holidays • 401(K) plan with a company match of up to 4%