Salesforce Specialist – AgentForce

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YDUQS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2019

📚 Education

⚕️ Healthcare Insurance

💰 Post-IPO Equity on 2017-07

Education • Healthcare Insurance • ESG

YDUQS is a Brazilian educational organization that focuses on providing higher education through multiple business units. The company is actively involved in expanding its presence in the healthcare education sector, recently acquiring additional medical school vacancies. YDUQS emphasizes its commitment to ESG (Environmental, Social, and Governance) strategies, aiming to enhance its social impact while delivering significant financial results. The organization regularly shares its financial performance and strategic developments with stakeholders, including hosting teleconferences for result disclosures.

📋 Description

• Lead the squad that will create and evolve AgentForce applications and bots, with an AI focus and use of LLMs, from prototype to scaled product; • Ensure robust, scalable, high-performance solutions; • Serve as the technical reference within the team, sharing knowledge and inspiring innovation; • Work side by side with engineering, data, design and business teams to co-create impactful digital products; • Introduce and test new ideas, frameworks and technologies, primarily focused on Artificial Intelligence; • Support the continuous evolution of our architecture and engineering practices; • Adapt to changes driven by the constant evolution of technologies; • Mentor team members in hard skills and an innovation culture; • Collaborate with a multidisciplinary team to deliver products and manage business expectations; • Manage the technical complexity of products, ensuring the architecture is as well designed as possible; • Ensure collaboration among data, engineering and design teams for prioritized deliveries and post-activation follow-up; • Conduct PDCAs and Kaizens for continuous improvement of Architecture, Engineering and the team allocated to these products.

🎯 Requirements

• Degree in technology or a related field; • Knowledge of AgentForce and Salesforce Bots; • Strong knowledge of APEX and Node.js; • Experience leading high-performance teams; • Strong technical background: the Specialist should have a solid technical foundation covering both software engineering aspects and core principles of artificial intelligence; • Experience with CI/CD; • Familiarity with LLMs (Large Language Models); • Experience using agentic IDEs with SDD (e.g., Kiro, Cursor, Antigravity); • Experience with automated testing; • Effective communication skills, able to communicate with different business areas; • Knowledge of best practices and patterns: promote and apply software engineering, architecture and AI design best practices to ensure code is robust, scalable and maintainable; • Business mindset: solid understanding of the digital product's business objectives and how artificial intelligence can add value.

🏖️ Benefits

• Tuition scholarships up to 100% for employees, legal dependents and certain family members (parents and siblings). Up to three simultaneous scholarships allowed; • Health insurance with full subsidy for the employee and partial coverage for family members; employee responsible for co-payment; • Optional dental care plan to support oral health; • Meal allowance or food voucher with an option to choose according to your needs; • Wellhub or Totalpass for flexible gym options; • Wellz — a platform focused on employees' mental and emotional health offering various types of support, including access to individual online therapy; • Wellness program and benefits club with a dedicated program and exclusive perks; • Flexible dress code to promote our diversity; • Life insurance; • Partnership with SESC; • Corporate University on our exclusive portal, Educare; • Growth opportunities: currently more than 60% of positions are filled through internal selection; • Birthday Day Off.