
1001 - 5000 employees
Founded 2004
Yelp is a platform that connects consumers with local businesses, allowing users to discover and review a wide variety of services including restaurants, home services, and automotive services. It aims to help consumers find trusted recommendations for goods, services, and experiences in their local area, while offering business owners tools to manage customer interactions and promote their offerings.
đ„ 12 hours ago
đșđž United States â Remote
đ” $100k - $110k / year
â° Full Time
đą Junior
đĄ Mid-level
đ Sales Operations
đŠ H1B Visa Sponsor
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1001 - 5000 employees
Founded 2004
Yelp is a platform that connects consumers with local businesses, allowing users to discover and review a wide variety of services including restaurants, home services, and automotive services. It aims to help consumers find trusted recommendations for goods, services, and experiences in their local area, while offering business owners tools to manage customer interactions and promote their offerings.
âą Own projects from start to finish: Scope, build, test, and launch enablement projects, utilizing the RASCI model to define roles, responsibilities, and decision-making authority across stakeholders. âą Manage timelines and priorities: Outline steps required to complete projects, prioritize across competing initiatives, and utilize project roadmaps and task trackers to achieve timelines with limited guidance. âą Capture and articulate requirements: Define requirements for tech pilots, new tooling, and solutions; communicate clearly to business partners and cross-functional teams. âą Lead stakeholder collaboration: Maintain the process for collaboration with Enablement Leads, Sales Leadership (Managers/Directors), and cross-functional partners to ensure a healthy feedback loop. âą Facilitate advanced and ongoing training: Lead continued education and advanced sales training sessions for veteran reps and leadership audiences, drawing on personal sales and/or management experience to bring credibility and authority to the room. âą Make learning engaging and deliver with excellence: Make learning fun, engaging, and relevant while facilitating sales trainings. Leverage a variety of delivery methods including facilitation, social learning, gamification, demonstration, role-plays, and e-learning. âą Facilitate to varying audiences: Lead both rep-level and leadership-level training sessions with confidence and adaptability, adjusting depth and tone to the audience. âą Share training feedback and data trends: Share insights and training effectiveness findings in ongoing Enablement meetings with the goal of continually improving programming. âą Ongoing programs & content creation: Own creation and maintenance of programming and learning journeys. âą Build new trainings as needed Learning technology administration: Manage ongoing implementation of processes and training materials via Yelp's learning management system (Exceed). âą Actively research new tech/tooling for Enablement. âą Measure and report on training effectiveness: Manage survey results, track completion rates, and pull reports to compile data for the sales leadership team. âą Make data-driven recommendations: Provide recommendations for ongoing maintenance and updates of programming you own. Partner with Training Directors & Enablement Leads to make improvements to programs.
âą Demonstrated sales acumen that lends credibility when training experienced reps and leaders. âą Ability to reference past sales experience to enrich content and build trust with learners âą Strong project management skills: Proven ability to scope, plan, and execute projects end-to-end using frameworks like RASCI, with limited guidance âą Strong working knowledge of Yelp Ads âą Engaging presenter and confident public speaker virtually: Well-spoken, fast thinker, and confident managing a room of experienced sellers and leaders âą Strong technical skills to support remote facilitation (Google Meet), AI-educated with demonstrated usage, CRM (Salesforce) expertise, and eagerness to research and support new enablement tech/tooling âą High level of emotional intelligence: Able to receive, internalize, and implement feedback constructively âą Preferred: 2+ years of instructor-led sales enablement, training, L&D, or project management experience (preferred, not required) âą Management experience to facilitate leadership trainings with authority and support leadership-related projects (preferred, not required)
âą Full medical, vision, and dental âą 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter) âą 12 paid holidays, plus one floating holiday âą Up to 14 weeks of parental leave âą Monthly wellness subsidy âą Work from home reimbursement âą Flexible spending account âą 401(k) retirement savings plan âą Employee stock purchase plan
Apply Nowđ„ 12 hours ago
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