Senior Manager, Solutions Engineering

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $128k - $238k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Yelp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

Yelp is a platform that connects consumers with local businesses, allowing users to discover and review a wide variety of services including restaurants, home services, and automotive services. It aims to help consumers find trusted recommendations for goods, services, and experiences in their local area, while offering business owners tools to manage customer interactions and promote their offerings.

📋 Description

• Lead, mentor, and develop a team of Sales Engineers with product specializations spanning Ads, Leads, CAPI, and Reporting APIs • Serve as the senior technical escalation point for complex or ambiguous integration scoping • Stay hands-on as a working manager • Partner with Product and Engineering on feature prioritization and roadmap decisions • Own the end-to-end SE engagement model • Design and maintain automation systems that scale the team's leverage • Maintain the team's canonical SOP library • Identify and implement self-serve patterns that reduce manual SE involvement • Represent the voice of the external developer in internal product discussions

🎯 Requirements

• 8+ years of relevant experience in Solutions Engineering, Sales Engineering, Technical Account Management, or a similar client-facing technical role with direct API/integration experience • 5+ years managing or leading a technical team in a player-coach capacity • Deep working knowledge of RESTful APIs, OAuth 2.0 / API key authentication, webhooks, and event-driven data architectures • Demonstrated ability to operate at the intersection of sales and engineering • A track record of building process, documentation, and tooling from scratch in ambiguous, fast-moving environments • Strong written communication • A proactive, systems-oriented mindset

🏖️ Benefits

• Full medical, vision, and dental • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter) • 12 paid holidays, plus one floating holiday • Up to 14 weeks of parental leave • Monthly wellness subsidy • Work from home reimbursement • Flexible spending account • 401(k) retirement savings plan • Employee stock purchase plan