Sales Engineer

5 days ago

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Logo of You.com

You.com

Artificial Intelligence • Productivity • SaaS

You. com is a platform that enhances productivity through the use of AI-driven assistants in various fields including marketing, sales, engineering, product development, and data analysis. It offers customized solutions like a Genius Assistant for complex problems and a Research Assistant for in-depth insights. The platform allows users to create their own custom AI assistants to meet specific needs. You. com incorporates advanced technologies like GPT-4 to provide smart, customizable solutions for business and research purposes.

📋 Description

• Deliver compelling, tailored product and solution demonstrations focused on AI and Private RAG, addressing diverse customer needs. • Lead technical discovery sessions with prospects, translating their business objectives into actionable solution designs. • Assess customer requirements and architect end-to-end solutions, considering integration, scalability, and security. • Collaborate with stakeholders to scope services projects, define deliverables, and identify resource requirements. • Produce detailed, accurate, and clear Statements of Work (SOW) that outline project objectives, deliverables, timelines, and pricing. • Participate in and lead presales workshops to clarify scope, technical complexity, and customer expectations. • Act as a trusted technical advisor to sales teams and prospects throughout the sales cycle. • Respond to RFPs and technical inquiries, ensuring alignment between customer needs and our offerings. • Support sales pursuits with technical insight, value articulation, and competitive differentiation. • Work closely with Product Management and Engineering to align customer requirements with product capabilities. • Facilitate smooth handoffs between sales, delivery, and customer success teams, ensuring seamless project execution. • Champion and document best practices in solution design, SOW writing, and project scoping. • Mentor colleagues and contribute to the development of scalable presales and services processes across the region.

🎯 Requirements

• Deep expertise in AI, Generative AI, and Private RAG, with hands-on experience designing and deploying enterprise solutions. • Proficient in solution architecture, systems integration, and cloud platforms (e.g., AWS, Azure, GCP). • Demonstrable experience in writing and reviewing Statements of Work (SOW) for complex software or AI projects. • Strong understanding of information security, data privacy, and compliance in European enterprise contexts. • Exceptional communication and presentation skills; able to engage both technical and non-technical stakeholders. • Proven ability to capture customer requirements, translate them into technical solutions, and articulate business value. • Track record of collaborating with cross-functional teams and building trusted advisor relationships with enterprise customers. • Experience supporting enterprise sales cycles as a sales engineer, solution architect, or similar role. • Ability to identify customer pain points, map solutions, and support license and services sales. • Willingness to travel within Europe as needed for customer engagements and workshops. • Fluent in English; additional European languages a plus.

🏖️ Benefits

• Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions • Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge* • A competitive health insurance plan covers 100% of the policyholder and 75% for dependents* • 12 weeks of paid parental leave in the US* • 401k program, 3% match - vested immediately!* • $500 work-from-home stipend to be used up to a year of your start date* • $1,200 per year Health & Wellness Allowance to support your personal goals* • The chance to collaborate with a team at the forefront of AI research

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