Digital Consultant, Salesforce

🕒 January 20

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Zaelab

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🛍️ eCommerce

☁️ SaaS

💰 $250k Seed Round on 2013-12

B2B • eCommerce • SaaS

Zaelab is a leader in B2B digital transformation, offering enhanced digital experience solutions across industries including manufacturing, distribution, health and life sciences, and high-tech. It specializes in a variety of services such as user experience, content management, configure price & quote, guided selling, product management, and composable commerce. Zaelab partners with major platforms like Salesforce, Shopify, SAP, BigCommerce, Adobe Commerce, and commercetools to deliver optimal B2B, D2C, and marketplace commerce experiences. With the acquisition of Trellis, Zaelab expands its full-service digital agency capabilities to help businesses streamline operations, reduce inefficiencies, and achieve growth in a competitive market landscape.

📋 Description

• Partner with clients to understand business requirements and translate them into Salesforce-based solutions • Design, configure, and optimize Salesforce solutions across relevant clouds, including Sales, Service, and Commerce • Lead or support Salesforce implementations, enhancements, and system integrations • Collaborate with cross-functional teams, including developers, architects, and project managers, to deliver successful outcomes • Provide strategic guidance on Salesforce capabilities, platform best practices, and roadmap planning • Support user adoption through documentation, training, and change management activities • Ensure solution quality, scalability, and alignment with client goals

🎯 Requirements

• Salesforce Platform Fundamentals: Strong understanding of Salesforce CRM architecture, standard and custom data models, security model (profiles, roles, permission sets), and declarative automation tools including Flows and Process Builder. • Programming Languages: Proficient in Apex for business logic and triggers, JavaScript for front-end development, Visualforce for custom UI where applicable, and SOQL for efficient data querying. • Lightning Web Components (LWC): Hands-on experience building scalable, responsive, and reusable UI components using modern Salesforce Lightning frameworks. • APIs & Integrations: Experience integrating Salesforce with external systems using REST and SOAP APIs, including middleware solutions such as MuleSoft. • Object-Oriented Programming (OOP): Strong grasp of OOP concepts including inheritance, polymorphism, encapsulation, and abstraction, applied within Apex and JavaScript development. • Database Knowledge: Solid understanding of relational database concepts, data normalization, and SQL, with practical application in Salesforce data architecture. • DevOps & Deployment: Familiarity with CI/CD pipelines, Git-based version control, and Salesforce deployment tools (change sets, SFDX, or similar). • Testing & Quality Assurance: Ability to write effective Apex unit tests, ensure code coverage, and follow best practices for test-driven development. • Desirable Qualifications: • Salesforce Platform Developer I (PD1) certification • Experience: • Bachelor’s degree in Business Administration, Computer Science, or a related field • 3+ years of experience as a Business Analyst, Consultant, or similar role in a B2B environment • Strong understanding of B2B business processes and digital commerce solutions • Proficient in Salesforce capabilities, including setup and configuration, order management, and integrations. • Excellent written and verbal communication skills, with the ability to clearly present complex concepts • Strong analytical and problem-solving skills • Experience working cross-functionally and leading business process mapping sessions

🏖️ Benefits

• Unlimited Vacation/PTO • Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada) • Fully remote and distributed teams • Paid Parental Leave • Ongoing training and education opportunities • 0% Bureaucracy Culture - Focus is on responsibilities, not title