Digital Consulting Architect, CPQ, Spanish-Speaking

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Zaelab

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🛍️ eCommerce

☁️ SaaS

💰 $250k Seed Round on 2013-12

B2B • eCommerce • SaaS

Zaelab is a leader in B2B digital transformation, offering enhanced digital experience solutions across industries including manufacturing, distribution, health and life sciences, and high-tech. It specializes in a variety of services such as user experience, content management, configure price & quote, guided selling, product management, and composable commerce. Zaelab partners with major platforms like Salesforce, Shopify, SAP, BigCommerce, Adobe Commerce, and commercetools to deliver optimal B2B, D2C, and marketplace commerce experiences. With the acquisition of Trellis, Zaelab expands its full-service digital agency capabilities to help businesses streamline operations, reduce inefficiencies, and achieve growth in a competitive market landscape.

📋 Description

• Serve as the primary technical authority for CPQ and Quote-to-Cash initiatives, representing Zaelab in client-facing architectural discussions, solution reviews, and technical decision-making. • Act as a subject matter expert in Quote-to-Cash processes, including product modeling, pricing strategies, discounting, approvals, contracts, and downstream order fulfillment. Lead architecture and functional design of custom product configurators, including technologies such as Logik.ai (ServiceNow). Translate complex revenue models into scalable CPQ architectures aligned with platform best practices. • Design scalable and secure architectures that integrate with commerce platforms, ERP systems, CDPs, middleware, and adjacent enterprise systems. Collaborate with clients and internal teams to create prototypes and proofs of concept to validate requirements and solution approaches. • Conduct business and technical discovery, assessing current-state revenue systems and defining future-state CPQ roadmaps. Lead business process mapping sessions and produce functional and architectural documentation. Perform gap analysis and identify opportunities to optimize business processes through CPQ and commerce capabilities. • Maintain a hands-on approach to solution delivery, contributing to configuration, development, and technical problem-solving alongside the team. Partner closely with developers to ensure designs are implemented accurately and efficiently. Troubleshoot complex functional and technical issues, identifying root causes and driving resolution. • Troubleshoot complex technical issues, ensuring consistent delivery momentum and high-quality outcomes. • Mentor consultants, developers, and analysts on CPQ architecture patterns, platform capabilities, and delivery best practices. Coach teams on balancing functional requirements with technical feasibility and long-term maintainability. Set quality standards for CPQ design, documentation, and delivery execution. • Partner with Solution Engineering and Sales teams to scope engagements, propose architecture approaches, and communicate solution value to B2B clients. Build trusted relationships with client sponsors and stakeholders, guiding strategic decision-making. Clearly articulate CPQ solution value to technical and non-technical audiences. • Contribute to Zaelab accelerators, templates, and repeatable CPQ implementation patterns. Stay current with CPQ, commerce, and platform trends, sharing insights internally and externally. Participate in internal enablement, client workshops, and industry/community forums.

🎯 Requirements

• 8+ years of experience in enterprise consulting or solution architecture, including complex platform implementations and integrations. • Professional fluency in **Spanish and English** • At least 3+ years focused specifically on CPQ, Quote-to-Cash, B2B Commerce or complex product configurations. • Proven experience designing and delivering custom CPQ or product configurator solutions. • Experience integrating CPQ with CRM, ERP, commerce platforms, and middleware. • Hands-on experience with modern web and integration technologies (JavaScript, REST/SOAP, APIs). • Experience in digital commerce, service modernization, or customer experience transformation is a strong plus. Background in Manufacturing and B2B is nice to have. • Demonstrated ability to engage and influence senior stakeholders, translating complex requirements into actionable architectural plans. • Proven experience designing or implementing AI-driven workflows or leveraging AI insights to improve service operations. • Required Certifications (or obtained within designated timelines): • Certified System Administrator (within 60 days) • Certified Application Developer (within 90 days) • Certified Implementation Specialist – Sales & Order Management (SOM) • Certified Implementation Specialist – Customer Service Management (CSM) • Certified Implementation Specialist – Field Service Management (FSM) • ServiceNow CPQ / Product Configuration (Logik.ai) Certification (or equivalent CPQ certification) • Certified Technical Architect (within first year) • Equivalent Certifications: • Salesforce CPQ Specialist • Salesforce Revenue Cloud Consultant • Salesforce Architect • Salesforce Service Cloud Consultant • Salesforce Field Service Lightning

🏖️ Benefits

• Unlimited Vacation/PTO • Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada) • Fully remote and distributed teams • Paid Parental Leave • Ongoing training and education opportunities • 0% Bureaucracy Culture - Focus is on responsibilities, not title