Recovery Analyst

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🕒 July 13

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ZayZoon

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

💳 Fintech

💰 $13M Debt Financing on 2022-08

Consulting • Healthcare • Fintech

ZayZoon is a financial empowerment platform designed for small to medium-sized businesses (SMBs). It provides Earned Wage Access, allowing employees to withdraw a portion of their earned wages on demand, thereby improving financial wellbeing and reducing stress. This service can help businesses attract more applicants, retain employees, and save on payroll processing costs. Additionally, ZayZoon offers financial wellness solutions, including educational courses and perks, to further support employees' financial health. The platform is known for its easy integration with payroll providers and commitment to data security.

📋 Description

• Review unmatched repayment summaries, get to the root cause, and decide what needs attention first • Reach out directly to partners and employers to resolve issues, keeping Customer Success and Partner Success teams looped in • Identify patterns across clients and partners, and share results with the teams who can act on it • Own month end recovery reporting, including tracking down what's missing and who to contact • Contribute estimates and context to support financial close • Handle simple bank reconciliation on incoming and outgoing accounts • Put together a monthly summary of aged accounts receivable • Flag where matching logic is breaking down and work with our systems owner to test fixes

🎯 Requirements

• 3-5 years of experience in collections, data analysis, accounting, or something comparable • A genuine interest in working with clients and partners, not just data • The instinct to keep digging when the obvious answers run out, this role lives in the last 1% that automation can't solve • Proficiency in Excel (intermediate level), including pivot tables, formulas, and data analysis. • Comfort working with high volume data where there is ambiguity • Strong communication skills, you can explain what's going on clearly to both partners and internal teams • Experience with reconciliation is a plus, but not required • Background in a fast-paced environment like SaaS, fintech, or a professional services firm is a bonus

🏖️ Benefits

• Permanently Remote: Work from a desk, a coffee shop, or in the great outdoors - our jobs are fully remote, forever • Flexible Time Off: Whether it's a longer vacation to explore new horizons, a series of short breaks for regular rejuvenation, or stepping away for a new level of mastery in a skillset – our “You-do-You” time off program caters to the diverse and evolving lifestyles of our team with a maximum of 6 weeks vacation • Instant Benefits: All full-time employees get access to medical, vision, and dental benefits from their very first day including increased mental health coverage and a wellness stipend • Inclusive parental leave top-up, earned wage access, real time market data for salaries, a supportive culture for lifelong learners and more