Career Advisor

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🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Zeiders Enterprises, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

🏛️ Government

📚 Education

🌍 Social Impact

Government • Education • Social Impact

Zeiders Enterprises, Inc. is a veteran-owned Department of Defense contractor that delivers human services and support programs for military members, veterans, and their families. The company provides behavioral health, career and transition services, learning and development, human performance, personal financial management, and military & family support, operating with a mission-driven culture rooted in military experience and long-term DoD partnerships.

📋 Description

• Maintain readiness in a fast-paced contact center work environment to support military spouses • Receive initial calls from military spouses via a live hand off using call center technology • Receive incoming live chats from military spouses • Assess military spouses’ needs and provide them with individualized available Government-approved resources • Provide education and career advising, including but not limited to: Provide recommendations regarding opportunities for online and distance education and training; Educate military spouses on the availability of financial assistance resources to assist in decision-making; Assist spouses with understanding Federal, state, and local occupational licensing • Provide credentialing information for select career fields • Schedule career coaching appointments • Assist spouses with troubleshooting website access associated with SpouseWorks programs • Assist with the administration of a Department of Defense military spouse scholarship program • Maintain government provided case management system, spouse profiles, and scholarship accounts

🎯 Requirements

• Bachelor's degree AND 4+ years professional experience providing high quality and in-depth educational, career, or employment advising or coaching to diverse ADULT populations • Three (3) years' experience in training development and delivery, public speaking, group presentation and facilitation skills preferably in adult education, medical or non-medical setting • Two (2) years' experience supervising or overseeing the delivery of social services and/or education programs, systems and services • U.S. Citizenship due to US Government systems access • Home internet service with speeds in excess of 3Mb in both directions (upload and download) • Strong technology and research skills • Ability to navigate multiple computer systems simultaneously • Positive, approachable personality coupled with strong communication skills • Active listener to interpret the needs of the client and provide the required support and/or resources • Ability to accommodate a full-time training schedule for the first 6-8 weeks of employment if hired

🏖️ Benefits

• Must have a home office set up • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions