Senior Case Manager

🕒 April 11

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟠 Senior

👔 Manager

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Zeiders Enterprises, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

🏛️ Government

📚 Education

🌍 Social Impact

Government • Education • Social Impact

Zeiders Enterprises, Inc. is a veteran-owned Department of Defense contractor that delivers human services and support programs for military members, veterans, and their families. The company provides behavioral health, career and transition services, learning and development, human performance, personal financial management, and military & family support, operating with a mission-driven culture rooted in military experience and long-term DoD partnerships.

📋 Description

• Conduct initial assessment to determine a baseline for services • Meet with families monthly, at a minimum, either individually or in a group setting to develop and/or monitor their Individual Training and Service Plans (ITSP) • Identify skills and interests, interview assistance, resume writing guidance, employment leads and application assistance • Recommend and help access educational opportunities that can lead to employment (e.g., ESL classes, computer skills, trade or other technical training) • Assist households in preparing budgets, managing expenses, and paying down debts • Facilitate access to third-party resources as needed (e.g., mental health, substance abuse, childcare, emergency financial assistance) • Assist residents with their housing search and help them secure housing with federal financial assistance • Provide property owner services designed to increase the number of housing units in the community available to voucher holders • Establish and maintain complete case records in accordance with contract requirements • Handle de-escalation from residents as necessary and service recovery when residents express dissatisfaction with junior case manager interaction. • May provide direct oversight and supervision to junior case managers. • May provide 1:1 training or coaching of junior case managers.

🎯 Requirements

• Bachelor’s degree in social work, nursing, psychology, or related human services field • Minimum of one year of direct, relevant experience in healthcare, mental health, or community services • CCM (Certified Case Manager) or C-SWCM (Certified Social Work Case Manager) • Experience working with local government or housing authorities • Excellent written and verbal communication skills • Proficiency in using Microsoft Office programs • Strong technology skills and ability to navigate multiple computer systems simultaneously • Strong data entry/typing skills with a high degree of accuracy • Reliable transportation and ability to travel as needed within Fairfax County, VA to meet with residents.

🏖️ Benefits

• Must have a work-at-home environment that is ergonomically sound, conducive to taking resident calls, quiet, and free from distraction. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.