Carrier Operations Representative – Marketplace Solutions

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🔥 3 minutes ago

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Zelh

201 - 500 employees

Founded 2017

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

Zelh is a US-based company specializing in AI-powered staffing solutions to streamline logistics operations and provide strategic outsourcing and outstaffing services. The company focuses on helping businesses expand teams, improve workflow, and significantly reduce payroll costs. Zelh offers services across various industries, including logistics, engineering, accounting, and technology. The company prides itself on its ability to offer long-term staffing solutions, handle HR compliance, and support businesses with talented HR and TA experts to optimize workflow processes. With offices in the USA, Poland, Ukraine, and Serbia, Zelh is well-positioned to offer diverse and skilled workforces to meet its clients' needs.

📋 Description

• Collaborate closely with Carrier Sales Representatives to ensure smooth and timely service for both the company’s customers and carriers • Manage critical shipment information, monitoring carrier communications • Address issues proactively • Manage EchoDrive onboarding and carrier setup, ensuring compliance with internal requirements • Perform carrier vetting and verification, maintaining accurate carrier records and documentation • Process light billing and invoicing tasks, ensuring timely and accurate financial documentation • Assist with load tendering by assigning shipments to approved carriers (no carrier sourcing or cold calling) • Monitor shipment tracking, update shipment statuses, and resolve in-transit issues to ensure on-time delivery • Communicate with carriers to obtain time-sensitive updates, manage team inboxes, and escalate operational issues when needed • Support Carrier Sales Representatives by coordinating daily shipment operations and collaborating with internal teams • Maintain accurate documentation, learn proprietary systems, and stay up to date with freight market and industry trends

🎯 Requirements

• Previous experience in operations or logistics coordination on the US market • Strong negotiation skills with the ability to build rapport and influence others • Excellent communication and interpersonal skills • Proficiency in transportation management systems (TMS) and other relevant software • Relationship Building: Proven ability to build productive internal and external partnerships • Team Player Attitude: Able to collaborate effectively with colleagues across departments • Strong Multitasking Skills: Comfortable handling multiple tasks and using technology efficiently • Industry Knowledge: Willingness to learn about freight markets, carrier types, and transportation trends • Communication Skills: Excellent verbal and written communication skills; fluent in English • Attention to Detail: Highly detail-oriented and accurate in work • Adaptability: Able to work confidently and effectively in a fast-paced environment.

🏖️ Benefits

• A supportive team • Competitive Salary in USD • 10+ business days of paid time off • English courses • Equipment provided

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