Track & Trace Operations Coordinator

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Zelh

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

👥 HR Tech

☁️ SaaS

HR Tech • Logistics • SaaS

Zelh is a US-based company specializing in AI-powered staffing solutions to streamline logistics operations and provide strategic outsourcing and outstaffing services. The company focuses on helping businesses expand teams, improve workflow, and significantly reduce payroll costs. Zelh offers services across various industries, including logistics, engineering, accounting, and technology. The company prides itself on its ability to offer long-term staffing solutions, handle HR compliance, and support businesses with talented HR and TA experts to optimize workflow processes. With offices in the USA, Poland, Ukraine, and Serbia, Zelh is well-positioned to offer diverse and skilled workforces to meet its clients' needs.

📋 Description

• Monitor active shipments and communicate with carriers. • Dispatch booked loads and maintain shipment documentation. • Perform Track & Trace on active shipments and document status updates. • Build, update, and maintain loads within Port TMS. • Confirm carriers are on schedule and escalate delays when necessary. • Collect Bills of Lading (BOLs) and other required shipment documentation. • Send tracking information to customers and internal teams as required. • Assist with additional operational and administrative tasks as assigned.

🎯 Requirements

• Previous experience in transportation, logistics, or freight operations. • Experience with Track & Trace and shipment monitoring. • Familiarity with Transportation Management Systems (TMS); experience with Port TMS is a plus. • Strong written communication skills and professional email etiquette. • Excellent attention to detail and organizational skills. • Ability to prioritize multiple tasks and work efficiently in a fast-paced environment. • Comfortable communicating with carriers and internal teams to resolve operational issues. • Proficient in Microsoft Office, Google Workspace, and web-based platforms. • Strong problem-solving skills and a proactive approach to daily operations.

🏖️ Benefits

• A supportive team • Competitive Salary in USD • Remote or office mode of work • 10+ business days of paid time off • English courses • Equipment provided