Head of AI – AI-Native Healthcare SaaS

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🕒 March 5

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Logo of Zenara Health

Zenara Health

1 - 10 employees

Founded 2023

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

SaaS • Artificial Intelligence • B2B

Zenara Health is a SaaS platform for mental health clinics and providers that uses AI-driven assessments, workflow automation, and monitoring to streamline intake, documentation, care coordination, and billing. It generates clinician-informed, measurement-based care plans, integrates with EHRs (starting with Charm), captures timers and claims-ready artifacts to surface reimbursable work, and supports human-in-the-loop validation and continuous outcome tracking. The product emphasizes security and compliance (HIPAA/BAA, encryption, audit logs) and is targeted at clinicians, psychiatrists, and group practices looking to improve outcomes, reduce clinician burden, and increase revenue.

📋 Description

• You will establish the AI roadmap and architecture for our assessment and care/practice products, as well as our infrastructure platform. • You will assemble and lead the AI engineering team, starting with one direct report and expanding to 3-4 team members. • You will design and implement scalable AI pipeline infrastructure. • You will regard AI costs as a key production constraint and ensure transparency in per-workflow and per-customer economics. • You will guarantee that AI system behavior is explainable and debuggable for internal teams. • You will develop an AI engineering playbook, documenting workflows, establishing testing standards, and creating runbooks for common incidents. • You will assess and incorporate new models, frameworks, and orchestration tools as the field continues to advance.

🎯 Requirements

• 8 to 14 years of experience in software engineering, including a minimum of 3 years in leadership roles for AI/ML teams within the industry (not solely in academia). You have successfully delivered AI products to actual users. • Extensive experience with LLM orchestration frameworks at production scale (such as Dify, LangChain, LlamaIndex, or equivalent). You have designed and managed production AI pipelines. • Hands-on experience deploying AI in healthcare or regulated sectors — you are familiar with compliance challenges and have navigated them successfully. • Strong architectural mindset — you build systems and infrastructure rather than just prompts. You can evaluate issues related to scalability, reliability, and cost efficiency. • Experience with agentic AI workflows and AI-assisted coding pipelines — you appreciate how modern AI teams operate within this framework. • Supervised teams of 2 to 5+ AI engineers — responsible for direct management, hiring, performance assessments, and mentoring. • Excellent English communication abilities — you adopt an async-first approach, creating clear written decision memos, technical designs, and risk reports. You effectively document both your decisions and the reasons behind them. • Startup or fast-paced growth experience — you have thrived in settings defined by uncertainty, resource constraints, and tight deadlines.

🏖️ Benefits

• Salary range of ₹35–55 LPA, based on skills and responsibilities • Opportunities for fully remote work available throughout India • Equipment allowance included • Local holidays recognized and observed (India) • Flexible paid time off policy • Funding available for leadership development and coaching • Direct and frequent communication with the CEO, allowing you to connect without intermediaries • The chance to build an AI organization from the ground up in a clinically relevant field

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