ZigZag Offshoring
HR Tech • Recruitment • Enterprise
ZigZag Offshoring is a company that provides offshoring services to businesses, facilitating the hiring and management of staff across different roles and industries. It is based in Manila, Philippines, and emphasizes data privacy and consent in its recruitment processes. ZigZag Offshoring offers a variety of job opportunities, including positions for developers, customer service representatives, HR admins, and more, often with flexible or remote working options. The company collects and processes personal data as part of the recruitment process, adhering to applicable data privacy laws and regulations.
Customer Support Associate
Job not on LinkedIn
November 22
🇵🇭 Philippines – Remote
💵 ₱20k - ₱55k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
ZigZag Offshoring
HR Tech • Recruitment • Enterprise
ZigZag Offshoring is a company that provides offshoring services to businesses, facilitating the hiring and management of staff across different roles and industries. It is based in Manila, Philippines, and emphasizes data privacy and consent in its recruitment processes. ZigZag Offshoring offers a variety of job opportunities, including positions for developers, customer service representatives, HR admins, and more, often with flexible or remote working options. The company collects and processes personal data as part of the recruitment process, adhering to applicable data privacy laws and regulations.
📋 Description
• Respond to customer inquiries and issues via email in a professional and timely manner • Coordinate with the US team to support client onboarding sessions over video calls • Provide clear and concise product guidance to clients • Collaborate with internal teams to ensure customer satisfaction • Log and track support requests and feedback for continuous improvement
🎯 Requirements
• 2-3 years of Customer Support or Customer Service experience • Excellent written and verbal communication skills in English • Comfortable speaking with clients on video calls • Strong attention to detail and organizational skills • Willingness to learn technical aspects of the product (training will be provided) • Ability to work independently in a remote setup
🏖️ Benefits
• Be part of an innovative and growing global team • Gain exposure to an international customer base • Enjoy a supportive work environment that encourages growth and development
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