Data & AI Operations Manager

🕒 6 days ago

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Logo of Zillow

Zillow

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Lead stakeholders through process mapping and operational improvement • Own the design, build, and iteration of low-code and AI-enabled workflows • Translate business needs into reliable, production-grade automations • Develop and maintain evaluation sets, define quality thresholds, and run A/B tests • Integrate automation into dashboards and reporting • Track and communicate impact of automation and AI solutions • Continuously assess new and existing applications and SaaS platforms • Lead pilots and proofs of value for new workflows or AI capabilities • Provide training and enablement to Legal & Compliance teams • Partner with the Compliance Training team to create AI use case specific policies

🎯 Requirements

• 7+ years of experience in data operations, analytics, legal operations, or related field • Proficient with low-code automation tools (e.g., Zapier, n8n) • Experience working with AI platforms (e.g., ChatGPT Enterprise or similar) • Familiarity with relational and semi-structured data models • Experience writing SQL and working with data platforms such as Databricks is a plus • Familiarity with data integration tools (e.g., Airbyte) • Familiarity with Git-based version control (e.g., GitLab) • Strong understanding of governance, privacy, and security principles • Proven ability to plan and execute initiatives independently • Excellent collaboration and communication skills

🏖️ Benefits

• Competitive base salary • Equity awards based on experience, performance and location

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