Senior Specialist, Strategic Operations

🕒 May 24

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Logo of Zillow

Zillow

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Conduct in-market and virtual outreach to Brokers, MLSs, Associations, Agents, and Industry Partners to retain, acquire and drive product adoption • Conduct outreach to Brokers, Agents, MLSs, and Associations to acquire listings and listing agreements • Host webinars and in-person presentations to further business goals • Conduct training/onboarding and work one-on-one with business partners • Attend conferences, meetings, and industry events on behalf of ShowingTime+ and Zillow Group • Proactively connect and partner with various internal teams including Broker, MLS and Association Industry Affairs teams, as well as Broker and MLS Development Teams • Occasionally host full team meetings, huddles, and project meetings • Communicate regional metrics and present to management and stakeholders • Work with peers to de-escalate and find solutions to issues

🎯 Requirements

• Solid understanding and experience with the real estate industry • Active real estate license is a plus • 1 year + creating and facilitating training content • Must possess excellent presentation and communication skills • Must thrive in a fast-paced, goal driven environment, perform at a high level and be motivated to get results • Ability to multitask, prioritize and manage time effectively • Organized, creative and okay with ambiguity but driven to create clarity • Adaptable, able to work on multiple projects or change priorities if necessary • Excellent written and verbal communication skills - an emphasis on virtual comms (Zoom, Google Meetups, etc.) is a bonus • Familiar with business support software applications such as Salesforce, Google Sheets, Tableau, Zendesk, Asana, etc.

🏖️ Benefits

• Competitive base salary • Eligible for equity awards based on experience, performance, and location

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