Director of DevOps, IT, Security

🕒 May 8

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Logo of Zippy

Zippy

51 - 200 employees

💸 Finance

💳 Fintech

🏠 Real Estate

Finance • Fintech • Real Estate

Zippy is a company that specializes in providing home loans, loan servicing, insurance services, and technology solutions related to lending. Zippy Loans, LLC is a direct lender offering competitive loan rates and options for new and pre-owned homes, with a fully online lending process. The company emphasizes a modern approach to lending, making the process easy and accessible without needing to visit a bank. Zippy also offers insurance services through its subsidiary Zippy Insurance Services, LLC. With a commitment to supporting customers throughout the lending journey, Zippy aims to help individuals realize their homeownership dreams. Zippy is a family of companies, including Zippy Loans, LLC, Zippy Loan Servicing, LLC, Zippy Insurance Services, LLC, and Zippy Technology, LLC.

📋 Description

• Grow and lead a high-performing organization across DevOps, IT, and Security. • Define and execute strategic roadmaps aligned with company objectives, technology priorities, and regulatory requirements. • Establish a results-driven culture focused on measurable outcomes, operational excellence, and continuous improvement. • Partner with senior leadership (VP+) to align on long-term strategy. • Guide and oversee DevOps architecture. • Drive adoption of modern DevOps practices with a focus on developer self-service. • Ensure high availability and disaster recovery capabilities across all systems. • Optimize cost, performance, system resilience, and developer productivity. • Direct IT operations including end-user support, device management, SaaS administration, and corporate systems. • Ensure efficient, secure, and scalable IT service delivery across the organization. • Standardize processes, implement tools, and automate for quality and efficiency. • Own and evolve the company’s security posture. • Ensure compliance with applicable regulatory frameworks and internal policies. • Lead risk management and vulnerability management programs. • Partner with product engineering teams to embed security practices in their work. • Report key metrics (e.g. core infra uptime, security posture, incidents). • Use data to drive continuous improvements. • Identify and solve complex operational and technical challenges autonomously. • Collaborate with other teams to support company initiatives with a helpful spirit. • Foster a culture of transparency, accountability, and constructive communication across departments while advising on infrastructure, IT, and security matters. • Set clear priorities aligned with department and company strategy. • Mentor and develop contributors and leaders. • Provide regular, actionable feedback and performance management. • Promote a structured, results-oriented way of working across teams. • Serve as a role model in problem-solving, collaboration, and conflict resolution. • Anticipate hiring needs and advocate for headcount, providing justification, job descriptions, and implement hiring practices for your area within the Technology department hiring and interviewing framework.

🎯 Requirements

• 10+ years of experience in DevOps, IT, and/or Security roles, with proven experience at a director level or higher. • Demonstrated success leading and scaling multi-functional teams (DevOps, IT, Security). • Deep expertise in AWS cloud infrastructure, CI/CD pipelines, observability tools, and infrastructure as code. • Strong understanding of security posture frameworks, compliance standards, and risk management practices. • Experience managing complex systems and solving moderate-to-high complexity operational challenges. • Ability to operate with high autonomy and drive strategic initiatives end-to-end. • Strong leadership, communication, and stakeholder management skills. • Experienced people manager and growth coach. • Preferred - Experience in regulated environments (e.g., fintech, healthcare, or similar).

🏖️ Benefits

• Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience. • Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy. • Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment. • Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family. • Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses. • Training & Licensing Support: We invest in your professional growth with resources for training and licensing. • Paid Time Off: We offer generous PTO—and we encourage you to use it! • Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs. • Parental Leave: We provide paid parental leave to support you and your growing family. • No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge. • Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more. • Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.

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