Executive Assistant

🕒 May 12

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Zirtual

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🤝 B2B

☁️ SaaS

🎯 Recruiter

💰 $650k Debt Financing on 2015-07

B2B • SaaS • Recruitment

Zirtual is a company providing US-based virtual assistant and outsourcing solutions, including virtual assistants, virtual paralegals, and outbound calling agents. They offer fully managed solutions to help businesses improve efficiency without the hassle of recruiting and retention. Zirtual focuses on high-quality, tech-savvy professionals who transform clients' workdays by turning time-consuming tasks into manageable workloads, allowing clients to focus on core activities. Their offerings are flexible, with subscription-based models and no long-term commitments, making it easy for businesses to scale up or down as needed. Zirtual ensures quick response times and expert support, providing valuable assistance to streamline operations for a variety of business needs.

📋 Description

• The VA is the main point of contact with clients and will work independently with the clients. • The VA will receive support from their assigned Account Supervisor, who will assist the VA<>client relationship with plan modifications, questions, and provide feedback on quality, delegation issues, and more. • The VA will provide a high level professional administrative service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality. • Virtual Assistants send weekly usage reports, respond to all communication within a two-hour response window, maintain detailed and up-to-date client profiles, and follow Zirtual's best practices for success. • The VA may assist the client with project management and organization, personal and business calendar management, research, purchases, and administrative tasks. • The VA must provide continuous clear communication about task status, needs, and questions to their clients.

🎯 Requirements

• Bilingual **(English/French)** • Clear, precise, proactive, and professional written and verbal communication skills • Ability to organize and effectively prioritize tasks • Ability to multi-task with various programs and learn new programs as required • Ability to commit to a minimum of __one year with Zirtual__ • Must have meticulous attention to detail, along with the ability to comprehend difficult tasks • Capable of responding to stress in a fast-paced environment • Strong interpersonal skills and ability to quickly develop working relationships • Affable and enthusiastic attitude toward teamwork • Internet/Web and computer savvy • Associate’s Degree, Bachelor's Degree, or a minimum of 7 years experience as an Executive Assistant to C-level executives • Minimum of 4 years of administrative experience • Preferred experience working with C-level executives • Experience in Real Estate Management/Support • Experience in Wealth Management • Experience in the Medical industry • Experience in Social Media and/or Marketing Industry • Preferred experience in the JaneApp • Proficiency with Google Suite and Google Calendar, and fluency in Microsoft Office • Proficiency with a task management program such as Trello or Asana • Preferred experience with a communication program such as Slack • Preferred experience with a CRM platform such as SalesForce, Hubspot, or Zoho • Preferred experience with an expense reporting program such as Quickbooks or Expensify • Preferred experience with a travel management program such as Concur • Preferred experience with a social media management program such as Hootsuite and Wordpress • Reliable Internet connection, computer, and phone • Typing ability of at least 50 WPM with accuracy • Available during business hours PST or EST Monday-Friday, **unless otherwise agreed in writing with each client**