Senior EHR Systems Administrator

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🕒 March 12

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Zócalo Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

📡 Telecommunications

🌍 Social Impact

Healthcare • Telecommunications • Social Impact

Zócalo Health is a primary care group aimed at improving patient experiences and access to healthcare for Latino communities. They provide culturally competent, integrated whole-person care, connecting complex and high-risk patients with dedicated care teams that include local health outreach specialists. Zócalo Health emphasizes building lasting relationships within the community and offers a combination of in-person and virtual services to cater to the unique medical, social, and mental health challenges of its members.

📋 Description

• Own athenahealth as a core operating system and system of record • Define scalable configuration patterns, workflows, templates, and access models • Ensure the EHR remains stable, compliant, and audit-ready as the organization grows • Lead root cause analysis and structural remediation when system issues occur • Serve as the final authority on configuration changes affecting clinical workflows, billing, reporting, and integrations • Establish and enforce governance processes for configuration, access, and releases • Approve, reject, or redesign proposed system changes to protect long-term system integrity • Ensure system changes are documented, traceable, and compliant • Ensure athenahealth safely supports new programs, markets, and care models • Partner with Product and Engineering to align EHR usage with broader platform architecture • Maintain reliable data flows between athenahealth and downstream analytics and operational systems • Identify structural improvements that increase system reliability and efficiency • Serve as the primary EHR authority for Clinical Operations, Billing, Compliance, Product, and Data teams • Advise leaders on system capabilities, risks, and constraints • Ensure workflows support accurate documentation, billing, and reporting • Partner with Compliance to maintain audit readiness and regulatory alignment • Establish standards for documentation, workflows, and configuration management • Maintain clear internal documentation supporting operational consistency • Mentor and guide junior EHR administrators and associates • Ensure operational execution aligns with governance and architectural standards.

🎯 Requirements

• Demonstrated experience administering Athenahealth or a comparable enterprise EHR platform in a clinical delivery environment • Deep expertise in EHR configuration, workflows, templates, user roles and permissions, and operational governance • Experience designing scalable system structures and governance processes for healthcare operations • Strong understanding of downstream impacts including billing workflows, reporting integrity, and compliance requirements • Ability to serve as a technical authority and make independent decisions affecting system architecture and operational risk • Experience partnering cross-functionally with clinical operations, product, engineering, finance, and compliance teams • Strong systems thinking with a focus on long-term stability and structural integrity • High ownership mindset with accountability for system outcomes, not just task execution.

🏖️ Benefits

• Equity compensation package • Comprehensive benefits including medical, dental, and vision • 401k • Flexible PTO policy - take the time you need to recharge • $1,000 home office stipend • We provide the equipment needed for this role. • Opportunity for rapid career progression with plenty of room for personal growth.