Staff Software Engineer – Provider Onboarding

November 3

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Zocdoc

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Healthcare Insurance • Marketplace • Wellness

Zocdoc is a digital health platform that connects patients with healthcare providers, allowing users to book appointments online with doctors and dentists who accept their insurance. The service offers a wide range of specialties, including primary care, dentistry, ob-gyn, dermatology, and psychiatry, among others. Zocdoc aims to make healthcare access easier by providing an app for appointment scheduling and management, enhancing the visibility and reputation of healthcare providers through verified reviews, and serving as a partner for health systems and private practices. The company does not provide medical advice but facilitates the connections and processes necessary for patients to access healthcare services efficiently.

501 - 1000 employees

Founded 2007

⚕️ Healthcare Insurance

🏪 Marketplace

🧘 Wellness

💰 $150M Private Equity Round on 2021-02

📋 Description

• Own the technical direction and architecture for Zocdoc’s Provider Onboarding platform, ensuring scalability, reliability, and extensibility across products and teams. • Drive Zocdoc’s expansion into new and innovative offerings, taking technical ownership from roadmapping and prototyping through execution of 0→1 initiatives that span the company’s technology stack. • Analyze and decompose complex product challenges to inform sound, scalable design decisions and guide long-term technical strategy. • Design and build automation frameworks that transform manual onboarding workflows into intelligent, data-driven systems. • Integrate with external data sources and systems (EHRs, insurance partners, and vendor pipelines) to enable frictionless provider activation. • Leverage emerging technologies—such as LLMs and intelligent search—to enrich provider data and scale onboarding intelligently. • Collaborate cross-functionally with Product, Design, Data, and Operations teams to translate business goals into robust technical solutions. • Mentor and elevate engineers through code and design reviews, technical guidance, and by driving best practices in architecture and data quality. • Champion a culture of engineering excellence, leading by example in code quality, performance, and operational ownership. • Continuously improve platform observability and maintainability, ensuring the onboarding experience remains fast, reliable, and transparent for all users.

🎯 Requirements

• Successfully shipped code for a complex, user-facing product, with experience working across multiple areas of the technology stack • Demonstrated history of solid and well rounded system design skills • Improved developer productivity, efficiency and velocity by setting up the best practices for coding, testing, deployment and observability • Successfully mentored other engineers in the past and have encouraged your peers to use engineering best practices • Been an effective communicator capable of delving into technical project details and facilitating discussions on technical aspects while also adept at presenting technical solutions at an appropriate level of abstraction for a diverse cross-functional audience, including non-technical stakeholders. • A growth mindset and inspire excellence • Experience successfully working with a distributed workforce preferred • 8+ years of significant expertise in full-stack development. Strong understanding of OO Fundamentals. Experience within AWS environments and a high emphasis on testing is a plus

🏖️ Benefits

• Unlimited Vacation • 100% paid employee health benefit options (including medical, dental, and vision) • Commuter Benefits • 401(k) with employer-funded match • Corporate wellness programs with Headspace and Peloton • Sabbatical leave (for employees with 5+ years of service) • Competitive paid parental leave and fertility/family planning reimbursement • Cell phone reimbursement • Catered lunch every day, along with beverages and snacks • Employee Resource Groups and ZocClubs to promote shared community and belonging • Great Place to Work Certified