AI Engineer, Voice Expertise

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September 9

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Zone IT Solutions

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Recruitment • IT Consultancy

Zone IT Solutions is a provider of recruitment and IT consultancy services. They offer strategic solutions to help businesses optimize their operations and technology use. Zone IT Solutions is focused on delivering high-quality talent acquisition and IT advisory to drive successful outcomes for their clients.

51 - 200 employees

🎯 Recruiter

📋 Description

• Develop and optimize speech recognition (ASR) and text-to-speech (TTS) systems • Design and integrate voice-enabled applications, chatbots, and virtual assistants • Implement NLP/NLU models for understanding intent and context in conversations • Integrate voice technologies with enterprise platforms (ERP, CRM, contact centers, mobile apps) • Work with APIs (Google Speech, AWS Lex/Polly, Azure Cognitive Services) and open-source voice frameworks • Collaborate with cross-functional teams (AI, product, engineering, UX) to deliver scalable solutions • Ensure accuracy, latency optimization, and multilingual capabilities for voice applications • Stay ahead of emerging Generative AI for voice (voice cloning, emotion modeling, real-time synthesis)

🎯 Requirements

• Proven experience as an AI/ML Engineer with a focus on voice technologies • Strong knowledge of speech-to-text (STT), text-to-speech (TTS), NLP, and NLU • Hands-on experience with frameworks such as DeepSpeech, Kaldi, Whisper, Rasa, or Dialogflow • Proficiency in Python and familiarity with AI/ML libraries (TensorFlow, PyTorch) • Experience with cloud-based AI services (AWS, GCP, Azure) for voice integration • Strong understanding of audio signal processing and real-time system optimization • Ability to design scalable architectures for voice-enabled enterprise solutions • Experience in multilingual voice AI systems (preferred) • Knowledge of emotion detection, sentiment analysis, and personalization in voice AI (preferred) • Exposure to contact center AI solutions (Genesys, Five9, Twilio Flex) (preferred) • Background in linguistics, HCI, or cognitive science is a plus (preferred) • Bachelor’s or Master’s degree in Computer Science, AI, or a related field (preferred)

🏖️ Benefits

• Work on cutting-edge voice AI projects transforming enterprise interactions • Be part of an innovative team exploring generative voice and conversational AI • Competitive salary • Growth opportunities • Chance to shape the future of AI-driven communication • Remote work