Manager, Professional Services

🔥 13 hours ago

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Logo of Zscaler

Zscaler

5001 - 10000 employees

Founded 2008

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2017-11

Cybersecurity • SaaS • Enterprise

Zscaler is a leading provider of cloud-based cybersecurity solutions, specializing in Zero Trust architecture. The company enhances security and connectivity for organizations by enabling seamless, secure access to applications and data across various environments, including the cloud, on-premises data centers, and IoT systems. With proven ROI and significant reductions in cybersecurity risks, Zscaler empowers enterprises to protect their digital resources while optimizing operational costs.

📋 Description

• Lead and manage a technical team of consultants and project managers responsible for Zscaler solution deployments and support in the AMS Central Region • Own the hiring, onboarding, development, and performance management for the team to ensure high-quality delivery • Manage cross-functional relationships across Sales, Customer Success, Product Management, and Support to drive successful deployments • Participate in long-term planning and strategic decision-making with global partners, including PS Sales and Practice leads • Drive operational excellence through process improvement, tooling, and the effective management of KPIs to enhance automation and reduce manual effort

🎯 Requirements

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • 5+ years of experience in Professional Services or Consulting delivery within enterprise software or SaaS • 3+ years of experience in a leadership role managing geographically distributed delivery teams and cross-functional stakeholders in a high-growth environment • Demonstrated experience in leadership development and implementing organizational strategy • Technical expertise in network technologies, VPNs, firewalls, proxies, and cloud security protocols

🏖️ Benefits

• Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more!

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