Threat Response and Remediation Engineer

🕒 Yesterday

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Logo of Zscaler

Zscaler

5001 - 10000 employees

Founded 2008

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2017-11

Cybersecurity • SaaS • Enterprise

Zscaler is a leading provider of cloud-based cybersecurity solutions, specializing in Zero Trust architecture. The company enhances security and connectivity for organizations by enabling seamless, secure access to applications and data across various environments, including the cloud, on-premises data centers, and IoT systems. With proven ROI and significant reductions in cybersecurity risks, Zscaler empowers enterprises to protect their digital resources while optimizing operational costs.

📋 Description

• Perform investigations into detected threats using EDR, Network, and Identity telemetry to analyze, contain, and remediate threats in customer environments • Identify, scope, and manage ongoing customer incidents, developing remediation plans, and providing customers with thorough, clear reports of actions taken • Identify effective response strategies and innovative uses for existing tools to enhance customers' security posture, maximize efficiency, and minimize vulnerability • Collaborate with Detection Engineering, Intelligence, Research, and Product Management teams to develop new approaches to threat remediation and provide strategic insights for product improvement • Participate in an on-call rotation to provide 24x7 response and remediation coverage

🎯 Requirements

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • 4+ years of cybersecurity experience with proven ability to independently investigate and analyze threats, respond to security incidents, and run investigations to completion • Working knowledge of EDR platforms with hands-on experience in at least two of: CrowdStrike, Microsoft Defender for Endpoint, SentinelOne, Palo Alto Cortex, or CarbonBlack, plus familiarity with Information Security controls across Endpoint, Cloud, SaaS, and Identity environments • Deep understanding of Windows and macOS operating system internals and network communications, with functional knowledge of Linux systems and strong analytical problem-solving skills • Excellent written and verbal communication skills with ability to clearly explain complex technical concepts to audiences of varying technical backgrounds, including under pressure.

🏖️ Benefits

• Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more!

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