Claims Call Centre Representative

🕒 May 22

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Zurich Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

🤝 B2B

👥 B2C

Finance • B2B • B2C

Zurich Insurance is a global insurance and risk-management company offering a broad range of products and services including commercial and personal property & casualty insurance, life and critical-illness cover, pensions and retirement solutions, savings and investment products, claims and risk advisory, and specialty offerings such as microinsurance and travel coverage. The company also runs investment funds, sustainability and climate-focused initiatives, innovation and technology programs, and a foundation for community and environmental projects. Zurich serves both individual consumers and corporate clients across many countries, emphasizing governance, ESG reporting, digital innovation, and resilience.

📋 Description

• Manage incoming inquiry calls of different levels of complexity • Resolve complex claims inquiries and problems • Liaise with internal and external clients to exchange information • Provide feedback and recommendations to improve the quality of customer care • Follow procedures to ensure adherence to risk and compliance policies

🎯 Requirements

• High School Diploma or Equivalent OR Zurich Certified Insurance Apprentice including an Associate Degree • No prior experience required in the Clerical Support area • 6 months or more of customer service experience • Data entry experience • Designated workspace free from noise and other distractions • Minimum internet connection of at least 5 Mbps up and 10 Mbps down • Strong data entry skills and ability to type 32 WPM or more (Preferred) • Demonstrated proficiency in Windows based OS and Microsoft Office (Preferred) • Ability to navigate multiple computer screens and browsers quickly and accurately (Preferred) • Strong comprehension skills and professional demeanor (Preferred)

🏖️ Benefits

• Amazing PTO • 401K Match • Medical, Vision & Dental • Annual Merit Increase & Bonus Opportunity