Director of Sales Engineering, Solution Design

🕒 March 6

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Zus Health

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

🔌 API

💰 $40M Series A on 2023-03

Healthcare Insurance • SaaS • API

Zus Health is a next-generation health data platform focused on accelerating healthcare data interoperability. By providing a comprehensive and shareable view of patient information, such as through its cornerstone product, the Zus Aggregated Profile (ZAP), Zus enables healthcare providers to deliver more informed and holistic care efficiently. The platform integrates with various electronic health records (EHR) and offers APIs and embedded components to streamline healthcare workflows, reduce administrative burdens, and improve patient outcomes. Zus is committed to placing patients at the center of healthcare interactions, empowering organizations with the necessary tools to boost efficiency and enhance care quality.

📋 Description

• Lead, mentor, and manage a small team of Sales Engineers, setting clear expectations, coaching on technical depth and customer engagement, and helping the team scale • Personally drive solution design and technical architecture for complex, high-impact prospects in a healthcare setting • Own and execute the technical pre-sales motion, from discovery through proof-of-concept and handoff to post-sale teams • Deliver and oversee technical demos and executive-level presentations to audiences ranging from engineers to C-suite stakeholders • Design and validate customer integrations with Zus APIs, healthcare data models, and interoperability standards • Act as the senior technical escalation point for complex integrations, edge cases, and customer challenges • Develop and standardize implementation patterns, reference architectures, and technical best practices • Partner with Product and Engineering to translate customer feedback into product improvements and roadmap input • Ensure a smooth, well-documented handoff from pre-sales to Customer Success and Implementation • Collaborate cross-functionally to improve go-to-market strategy, technical enablement, and sales effectiveness • Balance leadership with execution—jumping in wherever needed to help the team and the company move fast

🎯 Requirements

• 6+ years of experience in Sales Engineering, Solutions Architecture, or Technical Implementation, including experience in healthtech or healthcare data platforms • Prior experience managing or mentoring a small technical team, with a hands-on leadership style • Strong hands-on experience designing and implementing solutions using RESTful APIs, healthcare interoperability standards (FHIR, C-CDA, HL7), and EMR data • Proficiency in SQL and comfort working directly with complex healthcare data models • Demonstrated ability to design end-to-end solutions that balance technical feasibility, customer needs, and business outcomes • Excellent communication skills and the ability to clearly explain complex concepts to technical and non-technical stakeholders • A customer-first mindset and a passion for building trusted technical partnerships • Comfort operating in ambiguity and building structure in an early-stage environment • Calm, adaptable, and effective when navigating complex or high-pressure situations

🏖️ Benefits

• Competitive compensation that reflects the value you bring to the team a combination of cash and equity • Robust benefits that include health insurance, wellness benefits, 401k with a match, unlimited PTO • Opportunity to work alongside a passionate team that is determined to help change the world (and have fun doing it)

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