Lead D365 CRM Consultant

Emploi pas sur LinkedIn

🕒 il y a 19 jours

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🟠 Senior

🏆 Customer Success

👻 Score fantôme 22%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Pourquoi ce score :

• Ouverte depuis 19 jours.
• Les offres de cette entreprise sont généralement pourvues en 49 jours.
• Aucun salaire indiqué.

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WBS

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 1998

💼 Conseil

⚡ Énergie

Consulting • Energy

WBS est une entreprise baiana, fondée en juillet 1998, par quatre anciens employés de Promon Engenharia - l'ingénieur mécanique Alberto Carvalho, le chimiste industriel Rivaldo Bôto, l'ingénieur civil Rubens Frahia Bustani et l'administrateur d'entreprises André Luiz Perrone de Oliveira.\n\nInitialement axée principalement sur les entreprises du secteur chimique et pétrochimique basées dans le Pôle Pétrochimique de Camaçari, en Bahia, elle possède aujourd'hui un portefeuille de clients comprenant des grands noms tels que Petrobras, Transpetro, Samarco (MG), Braskem, Copesul, CNO, Petroquímica Paulínia (SP), et Petroquímica União - PQU (SP), entre autres.\n\nElle dispose actuellement de filiales dans les municipalités baianas de Camaçari, São Francisco do Conde et Candeias, ainsi qu'à São Paulo et des bases opérationnelles à Pernambuco, Rio de Janeiro, Paraná, Santa Catarina et Rio Grande do Sul.

Description

• Take functional ownership of the Microsoft Dynamics 365 platform • Ensure that requirements, processes, and data work together effectively across all areas • Drive the strategic development, functional design, and implementation support of the CRM ecosystem • Provide functional guidance to the requirements team • Own the overall functional design of the CRM system • Ensure consistent integration of Dynamics 365 Sales, Customer Insights, and customized system areas • Analyze and prioritize requirements from business units and translate them into solutions, user stories, and optimized end-to-end processes • Define functional requirements for the data model and business processes, collaborating with the Tech Lead and stakeholders • Make functional decisions in cases of conflicting priorities, establish quality standards, and provide functional approval for requirements and concepts • Provide functional leadership to the requirements team and further develop its expertise, methodologies, and standards • Monitor new features, releases, and developments in the Microsoft ecosystem and derive initiatives for the CRM platform

🎯 Exigences

• At least 6 years of professional experience as a CRM Consultant, Solution Consultant, Lead Business Analyst, or in a comparable role within the Microsoft Dynamics 365 Customer Engagement environment • Ideally, experience in consulting or implementation projects • Strong expertise in Microsoft Dynamics 365 Sales • Ideally, experience with Dynamics 365 Customer Insights • In-depth understanding of the standard functionality of the Microsoft Dynamics 365 platform • Experience analyzing, modeling, and optimizing business processes • Experience formulating precise requirements, user stories, and acceptance criteria • Very good understanding of Microsoft Power Platform, Dataverse, and integration architectures • Ability to functionally evaluate configurations, customizations, and bespoke developments • Experience facilitating workshops and collaborating with business units, stakeholders, and key users • Proven experience in the functional development of colleagues and in establishing methodologies, standards, and capabilities in requirements management • German at least C1 level • English at least B2 level • Confident use of AI-supported working methods • Good understanding of D365 licensing models and their impact on functionality and costs • Knowledge of Microsoft Dynamics 365 Business Central and CRM and ERP processes is desirable • Experience with migration projects or replacing and consolidating legacy system landscapes is desirable • Experience providing functional leadership and collaborating with external implementation partners is desirable • Practical experience with agile ways of working and Azure DevOps is desirable • Microsoft certifications in the Dynamics or Power Platform space, such as MB-210, PL-200, or PL-600, are desirable • Experience with Power BI and industry knowledge in the education, NGO, or social-impact sector is desirable

🏖️ Avantages

• 30 days of annual leave • Home office options • Sabbatical • Up to 180 days of working abroad • Vacation and workations at our seminar centers in Berlin and Pommritz • Offers and discounts through Corporate Benefits • Company running events • Sports and relaxation programs with Voiio • JobRad bicycle leasing • Corporate fitness with EGYM Wellpass • Yoga retreats • Dietary supplements • Ergonomic workplace equipment • Coaching and consulting services • A wide range of training opportunities • Three professional development days • Individual professional and personal development • LinkedIn Learning • Team development programs • Leadership Management Program • Microsoft 365 with Copilot • Excellent compatibility between career and family life • Paid days off to care for sick children • Family vacations at our seminar centers • Paid special leave to care for relatives • Digital childcare and tutoring with Voiio • Annual celebrations • Mindful meeting culture • Onboarding seminars and onboarding buddies • Open culture of learning from mistakes and giving feedback • Autonomous working environment • Meaningful work with social impact • Commitment to the common good, with a focus on sustainability • Herzensprojekte by WBS GRUPPE donation campaign

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