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Associate Service Sales Representative

🔥 16 hours ago

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BD

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Qualify incoming time & materials requests and initiate contract conversations to generate qualified service contract leads • Identify customers with recurring service activity or unmet coverage needs to increase contract attachment and conversion rates • Meet or exceed KPIs for lead generation, activity levels, data quality, and revenue enablement • Conduct daily outbound customer engagement by phone and email • Maintain accurate customer, opportunity, and activity data in CRM and internal systems • Support sales quoting and contract processes by gathering information and coordinating with Service Sales Representatives • Build knowledge of service contracts, support plans, billable services, training, and compliance solutions • Prioritize opportunities using data based on ROI and conversion likelihood • Assist with data hygiene, cleanup, governance, reporting, and CRM effectiveness • Collaborate with Service Sales, Field Service, Marketing, and Operations • Complete assigned projects, tasks, and reporting accurately and on time • Backfill open service sales territories through customer outreach, opportunity qualification, and follow-up coordination

🎯 Requirements

• Bachelor's degree required • Strong verbal and written communication skills, with comfort engaging customers by phone and email • Ability to manage multiple tasks, maintain organization, and execute with accountability • Proficiency with CRM systems and Microsoft Office or similar business tools • Self-motivated and proactive, with ability to work independently in a remote environment • Flexibility and adaptability in a fast-paced, evolving sales environment • Willingness to travel up to 25% for sales meetings, training, or company events • Interest in sales, account management, or a commercial career path within life sciences or healthcare • Prior exposure to customer-facing, inside sales, or lead-generation roles • Curiosity and willingness to continuously learn products, markets, and customer workflows

🏖️ Benefits

• Medical coverage • Health Savings Accounts • Flexible Spending Accounts • Dental coverage • Vision coverage • Hospital Care Insurance • Critical Illness Insurance • Accidental Injury Insurance • Life and AD&D insurance • Short-term disability coverage • Long-term disability insurance • Long-term care with life insurance • Anxiety management program • Wellness incentives • Sleep improvement program • Diabetes management program • Virtual physical therapy • Emotional/mental health support programs • Weight management programs • Gastrointestinal health program • Substance use management program • Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit • BD 401(k) Plan • BD Deferred Compensation and Restoration Plan • 529 College Savings Plan • Financial counseling • Baxter Credit Union (BCU) • Daily Pay • College financial aid and application guidance • Paid time off (PTO), including all required State leaves • Educational assistance/tuition reimbursement • MetLife Legal Plan • Group auto and home insurance • Pet insurance • Commuter benefits • Discounts on products and services • Academic Achievement Scholarship • Service Recognition Awards • Employer matching donation • Workplace accommodations • Adoption assistance • Backup day care and eldercare • Support for neurodivergent adults, children, and caregivers • Caregiving assistance for elderly and special needs individuals • Employee Assistance Program (EAP) • Paid Parental Leave • Support for fertility, birthing, postpartum, and age-related hormonal changes • Bereavement leaves • Military leave • Personal leave • Family and Medical Leave (FML) • Jury and Witness Duty Leave

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