Instructional Designer – Contractor

🔥 13 minutes ago

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 10%

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CluePoints

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

💰 Private Equity Round - CluePoints on 2020-08

Healthcare • Artificial Intelligence • SaaS

CluePoints is a clinical-trial focused software company that applies advanced statistics, machine learning, and AI to risk-based quality management (RBQM) and data oversight. Their platform offers products such as RBQM, Site Profile & Oversight Tool (SPOT), Medical & Safety Review (MSR), Intelligent Medical Coding, and Intelligent Query Detection (IQD) to detect anomalies, automate coding and query detection, and help sponsors, CROs, and study teams monitor and de-risk clinical studies across phases. CluePoints positions itself as an AI-powered SaaS provider that turns trial data into actionable insights to improve trial quality and regulatory readiness.

📋 Description

• Partner with Subject Matter Experts across Product, Commercial, HR and Leadership to transform complex business and technical content into practical, scalable learning • Design, develop and deploy learning experiences supporting onboarding, reboarding, product proficiency, commercial excellence and customer engagement skills • Own learner journey design, content development, e-learning production, role-play simulation design, and Docebo administration and configuration • Develop storyboards for learning programs, courses and modules • Build digital learning using Articulate Rise, Storyline, Docebo Create or an agreed equivalent • Use scenario-based learning, branching conversations, case studies, knowledge checks, video, gamification and interactive simulations where appropriate • Design realistic role-play exercises aligned to CluePoints ICPs, buyer personas and sales motions • Configure AI-driven coaching simulations in Docebo for product value pitching, discovery, qualification, objection handling, value selling and executive conversations • Define coaching criteria, performance rubrics and actionable feedback • Configure courses, curricula, assignments, learning plans, certification pathways and learner journeys in Docebo • Implement assessments, completion criteria, progress tracking and reporting aligned to onboarding and reboarding milestones • Maintain a seamless learner experience across digital, virtual, classroom and performance-support assets • Develop knowledge assessments, practical exercises and competency evaluations • Define success measures for engagement, completion, knowledge, skill application and business impact • Analyze learner data and feedback, identify trends and recommend evidence-based improvements • Support a pilot cohort, gather feedback and incorporate agreed changes • Produce LMS administration and maintenance documentation • Handover editable source files, approved assets and agreed operating guidance at contract completion • Initial engagement scoped at 5–6 weeks, with an option to extend to 8 weeks

🎯 Requirements

• 3+ years of learning experience or instructional-design experience • Ideally supported by a portfolio of B2B SaaS sales or commercial-enablement programs • Ability to extract, simplify and structure learning content from technical and business SMEs • Curriculum, learner-journey, storyboard, assessment and performance-support design capability • Proficiency with at least one major authoring tool, such as Articulate Rise, Storyline, Docebo Shape, iSpring or equivalent • Hands-on experience with Docebo or a comparable LMS, including course configuration, learning plans, assessments and reporting • Experience designing scenario-based learning, sales role plays or AI-enabled coaching simulations • Stakeholder and independent project-management skills • Ability to manage SME reviews and delivery milestones in a lean team • Practical understanding of adult learning, accessibility, evaluation and iterative improvement

🏖️ Benefits

• Equal opportunities employer • Inclusive environment for all employees and applicants • Applications welcomed from all individuals regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation • Personal data processed in accordance with the UK GDPR and the Data Protection Act 2018 • Personal data used solely for recruitment purposes