VP of Revenue Operations – RevOps

🔥 34 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

💹 Revenue Operations

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

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Digital Science

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🔬 Science

📚 Education

🏢 Enterprise

Science • Education • Enterprise

Digital Science is a company dedicated to enhancing the research lifecycle through innovative technology solutions. They aim to make research processes more efficient, data more effective, and collaboration more seamless, thus driving progress in academic and industry settings. Their product portfolio includes services such as Altmetric, Dimensions, Figshare, Overleaf, and more, which support various research stages from data management to publication. They focus on advancing open and responsible research while maintaining partnerships across academic, governmental, and industrial sectors. Digital Science actively contributes to the evolution of open access and research integrity standards.

📋 Description

• Build and lead Digital Science’s unified commercial operating engine • Optimise customer lead-to-renewal business processes • Ensure pipeline data quality, pricebook integrity, and accurate sales forecasting • Manage, integrate, and automate the commercial technology stack • Partner with the CRO, Segment leaders, and commercial leadership to translate strategy into operational workflows and enablement playbooks • Collaborate on go-to-market strategies, product releases, and cross-functional system launches • Integrate RevOps project dependencies, technical readiness, enablement workflows, and change management into company roadmaps • Oversee day-to-day operational support for Sales, Marketing, and Customer teams • Improve fulfillment, RFP, customer operations, renewal, legal contract review, and reseller reporting processes • Improve the customer buying and renewal experience • Enforce commercial data-entry standards, pipeline hygiene, and opportunity-stage tracking • Maintain product pricebooks, discount matrices, multi-currency tables, and product-line structures • Support reporting of commercial KPIs including CAC, NRR, win rates, and sales-cycle length • Own commercial technology including Salesforce, Pardot, Gong, Front, Qualtrics, and LeanData/Leadspace • Oversee platform architecture, technical development, custom objects, user provisioning, and API integrations • Champion AI and workflow automation to reduce manual administrative work • Optimise commercial software user experience and adoption • Report to the SVP of Operations and partner with business operations and data governance leadership • Feed clean commercial data into the central BigQuery data warehouse • Build, mentor, and lead SalesOps, MarketingOps, CustomerOps, and CRM/Systems Development teams • Foster continuous improvement and a data-driven, customer-centric culture

🎯 Requirements

• Significant, demonstrable experience leading Revenue Operations or equivalent business operations at scale • Experience with CRM/Salesforce ownership, sales pipeline, and go-to-market processes • Proven track record in a VP Operations-type role, ideally within technology, SaaS, or a related B2B environment • Experience driving automation to eliminate manual administrative burdens and streamline lead-to-renewal processes • Demonstrated ability to drive internal adoption of AI capabilities • Experience in business transformation and building new functions or operating models • Understanding of Finance, Legal, HR, and Group IT functions and their relationship with Operations • Understanding of the research ecosystem and Digital Science’s products • Outstanding organisational and leadership abilities • Strong working knowledge of data analysis and performance/operational metrics • Competency in strategic planning and business development • Excellent interpersonal, influencing, public speaking, communication, and stakeholder management skills • Ability to lead and influence global, remotely based teams • Decision-making and problem-solving ability in fast-paced, ambiguous environments • Comfort presenting to executive and board-level audiences • Bachelor-level degree essential • Relevant Revenue Operations, CRM, or business/strategic planning qualification desirable • Openness to experiment with and adapt AI capabilities • Must reside in the UK and be based in or close to London

🏖️ Benefits

• Commitment to open, efficient, effective, trusted, collaborative, accessible, and inclusive research • Equal opportunity employment commitment • Inclusive workplace where every individual feels valued and belongs • Opportunity to work with innovative businesses, technologies, and research tools • Collaborative and inclusive culture • AI experimentation and professional growth opportunities