VP of Revenue Operations – RevOps

🔥 17 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

💹 Revenue Operations

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

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Digital Science

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🔬 Science

📚 Education

🏢 Enterprise

Science • Education • Enterprise

Digital Science is a company dedicated to enhancing the research lifecycle through innovative technology solutions. They aim to make research processes more efficient, data more effective, and collaboration more seamless, thus driving progress in academic and industry settings. Their product portfolio includes services such as Altmetric, Dimensions, Figshare, Overleaf, and more, which support various research stages from data management to publication. They focus on advancing open and responsible research while maintaining partnerships across academic, governmental, and industrial sectors. Digital Science actively contributes to the evolution of open access and research integrity standards.

📋 Description

• Build and lead Digital Science’s unified commercial operating engine • Drive revenue velocity through business process ownership, data ownership and integrity, and technical and systems ownership • Own, standardise and optimise lead-to-renewal workflows from lead capture through order fulfilment, renewals and churn prevention • Partner with the CRO and Segment leaders to translate commercial strategy into operational workflows and enablement playbooks • Collaborate on GTM strategies, product releases and cross-functional system launches • Provide day-to-day operational support for Sales, Marketing and Customer teams • Improve the customer buying and renewal experience by eliminating operational friction • Enforce commercial data-entry standards, pipeline hygiene and forecasting accuracy • Maintain product pricebooks, discount matrix governance, multi-currency tables and product-line structures • Monitor and report commercial KPIs including CAC, NRR, win rates and sales-cycle length • Own commercial technology including Salesforce, Pardot, Gong, Front, Qualtrics and LeanData/Leadspace • Oversee system administration, platform architecture, technical development, user provisioning and API integrations • Champion AI and workflow automation across commercial operations • Optimise commercial software user experience and adoption • Report to the SVP of Operations and partner with Business Operations and Data Governance & BI leadership • Build, mentor and lead teams across SalesOps, MarketingOps, CustomerOps and CRM/Systems Development • Foster a data-driven, customer-centric culture of continuous improvement

🎯 Requirements

• Significant, demonstrable experience leading Revenue Operations or equivalent business operations at scale, including CRM/Salesforce ownership, sales pipeline and GTM processes • Proven track record in a VP Operations-type role, ideally within technology, SaaS or a related B2B environment • Experience driving automation to eliminate manual administrative burdens and streamline lead-to-renewal processes • Demonstrated ability to drive internal adoption of AI capabilities • Experience in business transformation and building new functions or operating models • Understanding of Finance, Legal, HR and Group IT functions and their relationship with Operations • Understanding of the research ecosystem and Digital Science’s products • Outstanding organisational and leadership abilities • Strong working knowledge of data analysis and performance/operational metrics • Demonstrable competency in strategic planning and business development • Excellent interpersonal, influencing and public speaking skills • Aptitude in decision-making and problem-solving in fast-paced, ambiguous environments • Excellent communication and stakeholder management skills, including presenting to executive and board-level audiences • Bachelor-level degree essential • Relevant Revenue Operations, CRM or business/strategic planning qualification desirable • Openness to experiment with and adapt AI capabilities

🏖️ Benefits

• Equal opportunity employer committed to an inclusive workplace • Diverse and inclusive workplace culture • Opportunity to work on open, collaborative, inclusive research technology • Support for innovative businesses and technologies advancing the research ecosystem