Learning Experience Designer

🕒 6 days ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of Peek Vision

Peek Vision

11 - 50 employees

🏭 Manufacturing

🏥 Healthcare

🤝 Non-profit

Manufacturing • Healthcare • Non-profit

Peek Vision is a social enterprise which develops smartphone technology and public health tools to help eye health organisations improve their services. The company focuses on supporting low- and middle-income countries by collaborating with health providers, NGOs, and governments to enhance access to eye health care. Peek Vision aims to address the issue of preventable or curable vision impairment that affects over a billion people worldwide by providing simple and cost-effective treatments like cataract operations or glasses.

📋 Description

• Lead and drive the end-to-end learning experience from learner research and discovery through design evaluation and continuous improvement • Design engaging digital, blended and face-to-face learning experiences, including learner journeys, onboarding programmes, certification pathways, assessments and supporting resources • Responsibly apply AI-assisted learning design to improve quality, efficiency and content operations • Design learner experiences from technical and SME-authored content, defining learning journeys and approaches as source assets for instructional design and digital development • Align learning journeys with enablement models such as Trainer of Trainers and Partner as Trainer • Develop internal enablement resources that build capability across teams • Apply evidence-based learning experience design, adult learning theory and accessibility standards such as WCAG • Design and develop inclusive, multilingual learning for global audiences, adapting content with translation services • Conduct learner research, needs analysis and skills gap analysis • Collaborate with product design colleagues on research methods, frameworks and best practices • Define measurable learning outcomes and use learner analytics, evaluation frameworks and customer feedback to improve learning effectiveness and product adoption • Audit learning content and ecosystems • Develop standards, templates, frameworks and governance processes to improve information architecture, quality, consistency, discoverability and scalability • Partner with SMEs and cross-functional stakeholders to facilitate content discovery, learning design workshops and content reviews • Coach Partner and Customer Enablement Leads on learner-centred design and knowledge transfer • Work with product design and the Instructional Designer through build, testing and iteration • Shape learning experiences across the product, including UX, microcopy and in-app content • Travel to programmes using Peek in different countries in line with Peek’s Travel Safety Policy

🎯 Requirements

• Experience in Learning Experience Design or Curriculum Design • Education background, teaching qualification and experience as a trainer or facilitator • Extensive experience transforming SME-authored content into learner-centred, build-ready content for LMS, in-app guidance, chatbot experiences, instructor-led training, workshops and hands-on software training • Experience designing for global audiences with low literacy, low digital literacy and limited English proficiency • Strong curriculum design, lesson planning, storyboarding and learning documentation skills • Excellent learning content writing that simplifies complex technical concepts • Strong visual communication and attention to detail • Strong grounding in adult learning theory and learning experience design methodologies, including ADDIE and Kolb Experiential Learning • Experience designing assessments, knowledge checks and certification programmes • Experience applying learner research, analytics and evaluation frameworks to measurable outcomes • Experience collaborating with Product Design or UX teams in a software organisation • Comfortable reading designs and prototypes, such as Figma and Claude Design • Experience working within an established design system • Excellent written communication, facilitation, stakeholder management and relationship-building skills • Proven collaboration in multidisciplinary teams • Learner-first mindset and proactive, self-motivated commitment to continuous improvement • Desirable: experience using AI-assisted learning design and content development tools • Desirable: experience creating multimedia learning using authoring tools • Desirable: experience supporting organisational change management initiatives • Desirable: experience working within Agile delivery environments • Desirable: BA or MA in Education, Applied Linguistics or a related discipline • Desirable: experience with SafetyCulture LMS or similar learning platforms • Must be at least 18 years old

🏖️ Benefits

• Flexible working hours throughout the week • Approximately 40-hour full-time work week • Up to 20% travel per annum • Mission-driven work with tangible impact on global eye health • Supportive, multidisciplinary colleagues • Individual ownership, accountability and collaboration • Supportive team leads for wellbeing, development and prioritisation • Compensation and benefit provision detailed on Peek’s Why work at Peek? page • All interviews held via video conferencing

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