Remote Customer Support Engineer Jobs
Search 510 work from home customer support engineer positions available worldwide. Your career in truly remote companies - apply today.
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1 hour ago
Job not on LinkedIn
Seeq Corporation
51 - 200
Software Support Engineer at Seeq troubleshooting software installation and cloud deployment issues for customers. Collaborating with product development to enhance customer satisfaction.
AWS
Azure
Cloud
Firewalls
Linux
4 hours ago
Support Specialist I focused on ensuring high-quality customer experience at Brex. Resolving inquiries and collaborating with teams to improve customer engagement in a remote setting.
⛷️ Utah – Remote
💵 $21 - $23 / hour
💰 Series D on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
4 hours ago
Support Specialist I providing support for Brex customers via email, phone, and chat. Passionate about customer support and using AI tools in a customer-centric environment.
🇨🇦 Canada – Remote
💵 $23 - $24 / hour
💰 Series D on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
8 hours ago
Customer Support Specialist facilitating seamless client interactions with WhatsApp API at a global scale. Collaborating across teams to enhance user experience and address technical challenges.
🇧🇷 Brazil – Remote
💵 €1.8k - €2.2k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇧🇷🇵🇹 Portuguese Required
9 hours ago
Job not on LinkedIn
Support Engineer at Phaselab assisting UK and Europe customers with an eDiscovery platform. Reporting to the CEO and partaking in customer onboarding and training.
9 hours ago
Job not on LinkedIn
Customer Support Specialist managing inbound technical support requests for Allego’s SaaS platform. Resolving inquiries via phone and email as part of the Customer Success Team.
21 hours ago
Job not on LinkedIn
Technical Customer Support Agent providing first and second-level support for clients via phone and email. Working with internal resources to identify and resolve client issues.
23 hours ago
Job not on LinkedIn
Customer Service Engineer providing field service support for analytical solutions in the United Kingdom. Ensuring high standards in customer service and operational performance across the region.
Yesterday
Job not on LinkedIn
Support Specialist managing inbound support queries and onboarding for Alignerr team at Labelbox. Contributing to high-quality AI feedback through efficient workflow enhancements and problem resolution.
Yesterday
Support Engineer providing technical support for Label Studio software and resolving technical client issues. Collaborating with product and engineering teams to ensure seamless platform operation.
AWS
Cloud
EC2
JavaScript
Python
Yesterday
Job not on LinkedIn
Support Engineer managing technical investigations and diagnostics within Memed’s microservices architecture. Ensuring platform stability and facilitating external integrations.
Docker
Grafana
Java
JavaScript
Linux
Node.js
Python
SQL
Yesterday
Technical Support Specialist resolving issues efficiently and collaborating with global teams. Deel provides payroll and HR solutions for global teams.
JavaScript
Node.js
Python
Splunk
SQL
Yesterday
Customer Support Executive providing live chat support at clearer.io to enhance customer engagement. Taking ownership of inquiries and ensuring exceptional customer experience.
Yesterday
Job not on LinkedIn
Support Specialist managing inquiries in global employment services for fast-growing startup. Collaborating with clients and internal teams to resolve issues efficiently while ensuring quality service.
Yesterday
Job not on LinkedIn
Support Specialist handling diverse inquiries in a centralized support system at RemoFirst. Collaborating with clients and internal teams to resolve issues efficiently.
Yesterday
Job not on LinkedIn
Sr. Customer Support Engineer managing complex deployments for Fortune 500 customers. Delivering exceptional support and coordinating cross-functional activities while ensuring frictionless deployments.
Azure
DNS
Docker
Kubernetes
Linux
Python
Shell Scripting
Terraform
Yesterday
Technical Support Engineer providing support to ClickHouse users, customers, and prospects in the EMEA region. Collaborating with various teams to improve customer engagement and solutions.
🗣️🇫🇷 French Required
Cloud
Distributed Systems
SQL
Go
Yesterday
Technical Support Engineer providing support for ClickHouse users in EMEA. Engaging with customers through various communication channels for problem resolution and guidance.
Cloud
Distributed Systems
SQL
Go
Yesterday
Technical support engineer providing assistance to ClickHouse users globally across various platforms. Collaborate with teams to enhance user experience and deliver solutions in a remote environment.
Cloud
Distributed Systems
SQL
Go
Yesterday
Job not on LinkedIn
Technical Support Representative assisting CVS Health customers with technical inquiries and troubleshooting. Documenting issues and providing customer support within service level agreements.
+491 More Customer Support Engineer Jobs Available!
Top Companies Hiring Remote Customer Support Engineers
Remote customer support engineer salary expectations
The average salary for remote customer support engineers is $96,896 per year. This is based on data from 260 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Customer Support Engineer (0 yrs) | 6 | $0 |
🟢 Junior Customer Support Engineer (1-2 yrs) | 63 | $86,039 |
🟡 Mid-level Customer Support Engineer (2-4 yrs) | 135 | $93,718 |
🟠 Senior Customer Support Engineer (5-9 yrs) | 50 | $122,613 |
🔴 Lead Customer Support Engineer (10+ yrs) | 6 | $165,000 |
How long does it take for companies to hire a remote customer support engineer?
We analyzed 198 job listings in the last year and found it takes about 50 days for employers to close a job opening.
The most in-demand skills for customer support engineers
We reviewed 260 job postings and found the top 10 skills employers are asking for most often are:
Frequently asked questions
You need strong communication and problem-solving skills, technical proficiency in software and hardware troubleshooting, and familiarity with customer support tools. Patience, empathy, and active listening are also essential for dealing with customers effectively.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant experience in customer support or technical support roles is valuable, and certifications in customer service or technical support can enhance your qualifications.
Responsibilities include providing technical assistance to customers, diagnosing and resolving software and hardware issues, documenting support interactions, and collaborating with engineering teams to improve products. Ensuring customer satisfaction and following up on unresolved issues is also key.
Benefits include flexible work hours, working from any location, reduced commuting costs, and a better work-life balance. Remote positions also offer the chance to work with diverse teams and clients, as well as opportunities for skill growth and professional development.
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Frequently asked questions
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Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.
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New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
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Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.