Remote Customer Support Manager Jobs

Search 447 work from home customer support manager positions available worldwide. Your career in truly remote companies - apply today.

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Customer Support Manager
๐ŸŒ Your Location
๐Ÿ’ต Minimum Salary
โšช๏ธ Experience
447 Jobs
๐Ÿ†• Date Added

Client Support Supervisor

1 hour ago

Job not on LinkedIn

Client Support Supervisor overseeing client relationships for enterprise products. Ensuring maximum satisfaction and leading support teams within a dynamic environment.

Customer Success Manager

2 hours ago

Job not on LinkedIn

Customer Success Manager at Givebutter, the most-loved nonprofit fundraising and CRM platform. Empowering changemakers to optimize fundraising success through excellent customer support and education.

Customer Success Manager

3 hours ago

Job not on LinkedIn

Customer Success Manager overseeing post-sales processes in insurance. Building relationships and leveraging data insights for overall client success and growth.

Customer Success Manager

5 hours ago

Job not on LinkedIn

IDC

1001 - 5000

๐Ÿค B2B

Customer Success Manager managing premier client relationships for IDC. Serving as the primary contact and facilitating onboarding, engagement, and value realization.

7 hours ago

Client Success Manager ensuring customer onboarding and adoption of ForceMetrics platform by partner departments. Engage proactively to drive customer success and solve societal problems through data.

Customer Support Consultant

7 hours ago

Job not on LinkedIn

Customer Support Consultant assisting Danish-speaking subscribers with payment and streaming issues for a BPO client based in Greece. Role involves communication through chat and phone.

๐Ÿ—ฃ๏ธ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Required

Customer Support Consultant

7 hours ago

Job not on LinkedIn

Norwegian Customer Support Consultant assisting subscribers via chat and phone. Handling troubleshooting and payment queries while working remotely from Greece.

๐Ÿ—ฃ๏ธ๐Ÿ‡ณ๐Ÿ‡ด Norwegian Required

8 hours ago

Customer Support Specialist assisting LATAM clients with WhatsApp API support through various channels. Collaborating with teams to optimize the customer experience and troubleshoot issues.

๐Ÿ‡ฌ๐Ÿ‡น Guatemala โ€“ Remote

๐Ÿ’ต โ‚ฌ1.8k - โ‚ฌ2.2k / month

โฐ Full Time

๐ŸŸข Junior

๐ŸŸก Mid-level

๐Ÿ’ Customer Support

๐Ÿšซ๐Ÿ‘จโ€๐ŸŽ“ No degree required

๐Ÿ—ฃ๏ธ๐Ÿ‡ช๐Ÿ‡ธ Spanish Required

9 hours ago

Customer Care Manager overseeing complex support escalations and mentoring team in a global SaaS company. Focused on improving customer experience in the fitness industry through technical expertise and collaboration.

Customer Success Manager

10 hours ago

Job not on LinkedIn

Customer Success Manager ensuring clients achieve desired outcomes using OSV services and driving service adoption. Fostering relationships and collaborating across teams to promote customer success and retention.

12 hours ago

Job not on LinkedIn

Client Success Operations Manager ensuring seamless alignment and communication between clients and delivering teams in BPO. Responsible for operational oversight and team guidance with excellent organization skills.

13 hours ago

Manage and develop a Field Service Engineer team at Honeywell ensuring exceptional customer service and operational excellence. Contribute to customer loyalty and business growth through effective leadership.

17 hours ago

Customer Success Manager at NICE guiding customers to maximize their use of Cognigy technology. Engaging clients for measurable business success in a dynamic market-leading environment.

Customer Success Manager

18 hours ago

Job not on LinkedIn

Customer Success Manager working remotely to support clients and ensure long-term success with our platform. Engaging clients from onboarding through renewal to enhance satisfaction and business growth.

21 hours ago

Customer Success Manager at Momentus empowering global customers to achieve extraordinary events. Collaborating with clients to maximize product use and foster long-term relationships throughout the customer journey.

23 hours ago

Customer Success Manager managing clients using HubSpotโ€™s CRM and service tools. Collaborating with teams to ensure client satisfaction and growth.

Yesterday

Customer Success Manager helping B2B customers unlock value from AI solutions. Managing onboarding and driving product adoption at HockeyStack, a rapidly growing AI startup.

Yesterday

Upstart

1001 - 5000

Customer Success Manager collaborating with lending partners to support their compliance, financial, and product needs in a fintech environment. Driving business growth and championing partner success through effective communication and team collaboration.

Yesterday

Client Success Manager partnering with sports and entertainment clients to drive revenue growth. Building long-term relationships through strategic outcomes and data insights.

Yesterday

Job not on LinkedIn

Customer Operations Representative at Alleo, ensuring smooth client operations and support inquiries. Collaborating with tech and product teams to optimize processes and enhance services.

๐Ÿ—ฃ๏ธ๐Ÿ‡ณ๐Ÿ‡ฑ Dutch Required

+428 More Customer Support Manager Jobs Available!

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Top Companies Hiring Remote Customer Support Managers

Abridge

Healthcare Insurance โ€ข Artificial Intelligence โ€ข SaaS

11 - 50

Job Openings

Alleo

B2B โ€ข Enterprise โ€ข SaaS

11 - 50

Job Openings

BusPatrol

Transportation โ€ข Safety โ€ข Education

201 - 500

Job Openings

CallTek

B2B โ€ข Telecommunications โ€ข Healthcare Insurance

5001 - 10000

Job Openings

Cryptio

Crypto โ€ข Finance โ€ข Fintech

11 - 50

๐Ÿ’ฐ $10M Series A on 2022-06

Job Openings

Remote customer support manager salary expectations

The average salary for remote customer support managers is $94,991 per year. This is based on data from 159 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

๐ŸŸข Junior Customer Support Manager (1-2 yrs)

40$67,500

๐ŸŸก Mid-level Customer Support Manager (2-4 yrs)

100$99,047

๐ŸŸ  Senior Customer Support Manager (5-9 yrs)

18$130,766

๐Ÿ”ด Lead Customer Support Manager (10+ yrs)

1$145,000

How long does it take for companies to hire a remote customer support manager?

We analyzed 138 job listings in the last year and found it takes about 42 days for employers to close a job opening.

The most in-demand skills for customer support managers

We reviewed 159 job postings and found the top 10 skills employers are asking for most often are:

Customer support50.0%
Technical support29.2%
Zendesk29.2%
Process improvement25.0%
Problem solving20.8%
Salesforce20.8%
Data analysis16.7%
Intercom16.7%
Saas16.7%
Coaching12.5%

Frequently asked questions

You need strong communication and interpersonal skills, problem-solving abilities, and experience with customer relationship management (CRM) software. Time management, empathy, and adaptability are also crucial in a remote environment.

Typically, you need a degree in business, communications, or a related field, along with relevant experience in customer support or management. Certifications in customer service or leadership can enhance your qualifications.

Responsibilities include leading and training support teams, managing customer inquiries and issues, implementing customer service strategies, analyzing feedback for improvements, and ensuring team performance aligns with company goals.

Benefits include flexible scheduling, the possibility of a better work-life balance, reduced commuting, and the opportunity to work with diverse clients and teams globally. Remote roles also often provide a comfortable work environment.

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Frequently asked questions

We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.

Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands of more jobs!

New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.

Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Support@remoterocketship.com. I read every request.

Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

Why I created Remote Rocketship

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Built byย Lior Neu-ner. I'd love to hear your feedback โ€” Get in touch via DM or support@remoterocketship.com